What are the responsibilities and job description for the Program Implementation Assistant position at CEN?
GENERAL DESCRIPTION OF POSITION
The Program Implementation Assistant is assigned to programs and projects that require detailed analysis and research. This position is responsible for assisting the Project Manager (PM) and Program Manager with standard project documentation and folders, and additional duties as assigned for the project. The Program Implementation Assistant serves as an administrator to complex programs and responsible for scheduling, document distribution, meeting minutes and other written and vbal communications as required. This position completes assigned research projects and supports Senior and Executive Management with special projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Support Program and Project Managers throughout the project life cycle with documentation and organization of project folders.
2. Serve as project administrator, responsible for scheduling meetings, meeting minutes, and written communication to all stakeholders including bank employees and outside vendors and service providers.
3. Support the Project Management Office Director, Program Manager and Project Managers with research, reporting, and administrative tasks.
4. Complete project plan updates and distribution as directed by the Program Manager.
5. Coordinate facilities and events as required by the project including bank and 3rd party participants. Ensure refreshments are available ordered by the Director or the Program Manager.
6. Provide research assistance to Senior and Executive Management, especially during audits and regulatory reviews.
7. Maintain the ability to work in a constant state of alertness and in a safe manner.
8. Complete required BSA/AML training and other compliance training as assigned.
9. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college.
COMMUNICATION SKILLS
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents; Ability to respond to complex or difficult inquiries or complaints from customers, regulatory agencies, or members of the business community.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Intermediate: Alphanumeric Data Entry, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing, Other
Basic: Database
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, talk, or hear; regularly required to walk, sit; frequently required to stand, reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
Preferred experience:
One (1) to three (3) years working in regulatory compliance, project management, and/or quality control
Required Proficiencies:
- Ability to exercise independent judgment.
- Excellent problem-solving skills.
- Excellent listening, interpersonal, written, and oral communication skills.
- Keen attention to detail.
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks while under pressure.
- Strong customer service orientation.
- Ability to exercise discretion and maintain company confidential information.
- Ability to understand banking regulations and create documents to ensure bank compliance.
- Experience with Microsoft Office Applications: Word, Excel, Power Point, and Outlook.
Must have practical knowledge and experience with the key aspects of a project throughout its lifecycle, including (but not limited to) :
-Project Requirements and Solutions
-Project Charter
-Project Plan (Tasks, Schedule, Deliverables)
-Project Risks, Issues, Action Items, and Decisions
-Project Change Controls
-Project Testing, Training, and Internal Communications
-Project Meetings, Interactions, Approvals, and Sign-offs
