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HR Operations & Transformation Manager

Cenlar
Morrisville, PA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/17/2025

The HR Operations & Transformation Manager will manage projects and day-to-day operational deliverables, ensuring efficient delivery of HR services, process improvements, and seamless integration of HR solutions & technology. The ideal candidate will have a strong background in project management, process optimization, and a passion for change management and implementing effective, agile solutions to enhance HR operations. Will work closely with HR leaders and cross-functional teams to identify opportunities for process improvements and streamline HR operations.

Responsibilities :

  • Partner with HR Leadership to design and implement an enterprise-wide talent management strategy that aligns with our organizational goals and Core Values and enables growth and development of our current and future leaders.
  • Develop and manage a robust succession planning program to identify and prepare key talent for leadership roles; partner with HR Business Partner team and leadership to prepare actionable development plans for critical roles.
  • Collaborate with the HR Business Partner team to ensure talent management initiatives support business objectives and foster a culture of growth and innovation.
  • Lead and manage HR projects from initiation to completion, ensuring that objectives are met within scope, time, and budget. Develop project plans, track progress, and report status to stakeholders.
  • Identify inefficiencies and bottlenecks within HR operations.
  • Develop and implement solutions to improve workflows, increase productivity, and enhance the overall employee experience.
  • Work with HR teams to map existing processes, identify areas for improvement, and design streamlined processes that are scalable, efficient, and aligned with best practices.
  • Apply agile principles to HR projects and operations; Foster a culture of continuous improvement and flexibility by utilizing iterative cycles, feedback loops, and regular assessments to deliver value quickly and effectively.
  • Create and maintain comprehensive documentation of HR policies, processes, and systems, ensuring that all materials are clear, concise, and easily understandable for both HR teams and employees.
  • Collaborate with HR leadership, IT, finance, and other departments to implement HR systems and technologies that enhance the efficiency and accuracy of HR operations.
  • Analyze HR data to assess the effectiveness of HR processes and make data-driven recommendations for further improvements; Prepare regular reports for senior management.
  • Ensure that all HR processes and initiatives comply with legal and regulatory requirements.
  • Stay updated on HR industry trends and best practices to ensure HR operations remain competitive and compliant.

Qualifications :

  • Bachelor's degree or equivalent experience
  • 5 years of experience in HR operations, project management, or process improvement roles, with a proven track record of driving successful HR initiatives.
  • Strong project management skills with experience in managing multiple projects simultaneously. Certification in project management (PMP, Scrum, or similar) is a plus.
  • Solid understanding of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen) and practical experience in implementing process changes in an HR context.
  • Proficient in creating and maintaining clear, detailed, and user-friendly documentation (e.g., policies, procedures, user guides).
  • Experience with process mapping tools (e.g., Visio, Lucidchart) and methodologies to document workflows and identify optimization opportunities.
  • Strong understanding of agile frameworks and experience applying agile methodologies in HR or business operations.
  • Experience working with HRIS systems (Workday, ADP, SAP SuccessFactors, Dayforce, etc.)and other HR technologies. Familiarity with data integration and automation tools is a plus. This includes implementing changes in systems and processes.
  • Strong analytical and problem-solving skills, with the ability to leverage data to drive decision-making and process improvements.
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