What are the responsibilities and job description for the Field Service Engineer - Medical Device CT position at Centaur Health Holdings?
Job Description
Job Description
Salary :
Position title : Field Service Engineer - Level III-IV (Medical Device)
Reports to : Asto CEO
Position Summary :
The Asto Field Service Engineer manages product support and handles onsite customer service interactions, reports, and repairs.
Relevant Knowledge and Skill Requirements :
The service manager must ensure an organized customer support and service program. CT service experience in a clinical or industrial environment is an essential element of the candidate Asto seeks. Communication is key in maintaining open and productive relationships with customers and third-party vendors. Problem-solving and diagnostics experience through hands-on and software applications are core elements in successfully managing the Asto Service program.
Key Responsibilities :
The service manager must ensure a strategic and tactical customer service program through :
An organized program.
Good oral and written communication skills with business partners and associates
Onsite installation and service activities, directly and indirectly
maintaining strong relationships with customers and third-party vendors
Broad understanding of regulatory guidance as it pertains to the product and its application.
About Asto CT :
Asto CT was founded on the principle of offering safe, high-quality computed tomography (CT) to improve the quality of life for horses and ensure peace of mind for their owners. Our state-of-the-art equine CT scanner, the Equina, can be used by equine veterinarians to image a horse while standing up without needing general anesthesia . The critical innovation is the incorporation of robotic positioning with a clinical-grade wide-bore CT gantry. The flexibility of movement provided by the robotics along with the comfortable environment allows the CT gantry to be safely moved into the appropriate position for multiple equine indications including the limbs, head and neck.
How we Work :
Asto Ct, Inc. is dedicated to fostering a diverse and inclusive workplace environment. We embrace and celebrate the unique backgrounds, experiences, and perspectives of all individuals. We believe that diversity enriches our organization and strengthens our ability to innovate and excel. Discrimination or harassment of any kind will not be tolerated. We encourage all qualified candidates to apply and join us in our mission to create a respectful and equitable workplace for all. Asto CT, Inc. is an equal-opportunity employer.