Senior Organizational Change Manager

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Lead the OCM activities of large scale, complex, cross-functional initiatives, playing a key role in ensuring that change initiatives meet program objectives by increasing associate adoption and usage.

• Develop and apply a set of targeted, actionable OCM plans, including communication plan, coaching plan, sponsor roadmap, resistance management plan and training plan for large complex projects
• Drive communication plans through design, development, delivery and management of communications, to all levels of organization to ensure support, awareness and engagement with the change initiative
• Work with executives including senior leadership to define the overall OCM strategy
• Create and manage measurement systems in order to track utilization, adoption, and proficiency of change
• Work with project teams in integrating change activities into the overall project plan
• Monitor communications flows. Identify ways to reduce misinformation, collect feedback, and measure communications effectiveness
• Conduct readiness assessments, evaluating results and presenting findings in an easy to understand and logical manner
• Identify performance or resistance gaps and develop corrective action plans
• Collaborate with business, training, communication, marketing teams to support project implementation
• Plan/conduct focus groups with employees including senior leadership and executive staff and analyze findings across the organization
• Lead organizational change management strategy sessions for continuous process improvement
• Coach and mentor organizational change management team members
• Review/modify organizational change management framework, tools and templates

Education/Experience: Bachelor’s degree in Business Administration or related field or equivalent experience. Master’s degree preferred. 5 years of organizational change management. In-depth knowledge of Change Management operations, policies, procedures, standards and existing technology and systems environments. Project and program management experience.

Licenses/Certifications: Change Management Certification (e.g.PROSCI) preferred

Pay Range: $86,000.00 - $154,700.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Salary : $86,000 - $154,700