What are the responsibilities and job description for the Online Teller position at Centennial Bank?
Job Description
The Teller II conducts transactions with speed, accuracy, and efficiency, meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role contributes to the bank's growth by promoting and cross-selling bank products and services.
Essential Duties and Responsibilities
- Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
- Sets up, closes and balances teller station.
- Records sales of monetary instruments.
- Maintains neat and well stocked teller area.
- Cross sells bank products and services.
- Follows limits established for protection of customer accounts and bank safety and soundness.
- Adheres to bank policies and procedures.
- Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
- Assists with proper scanning of bank documents and proof work.
- Exercise judgment when applying holds and making check cashing decisions.
- Cross train to be available to open basic new consumer accounts.
- Adheres to work schedule. Must be flexible in availability for work schedule.
- Maintains positive, friendly and professional attitude and appearance.
- Performs miscellaneous duties as assigned.
- Completed required BSA/AML and other required compliance training as assigned.
- Lift coin bags up to 50 lbs.
- The ability to work in a constant state of alertness and in a safe manner.
- May be required to work an alternative location within the region or market. This duty is performed as needed.
- Perform any other related duties as required or assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
Communication Skills
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
Critical Thinking Skills
Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
Additional Information
- Must have a high school diploma or general education degree (GED)
- Must have 12 to 18 months related experience and/or training
- Must be able to effectively communicate information and respond to questions in person-to-person and small group situations
- Must have basic math skills and 10-key
- Must be able to maintain a positive, friendly and professional attitude and appearance
- May be required to work an alternative location within the region or market
