What are the responsibilities and job description for the Support Staff position at Centennial Counseling Center?
Front Desk Job Responsibilities in Our Yorkville and Sandwich Locations
- Answering Phones
- Answering Voicemails
- Scheduling Appointments
- Client Intakes
- Input of New Client Information
- Insurance Verification
- Knowledge of Reading Ledger
- Maintain and Update Waiting List, when applicable
- Duties as Requested
- Authorizations
Get Initial Authorization
Keep Track of Subsequent Authorizations
- Input Care Slips and Apply Money to Sessions
- Print Route Slips
- Front Window
Collect Copays, Co-Insurances, and Deductibles
Answer Billing Questions
Review all HMO paper claims for authorization
Maintain EAP logs and submit claims
Understanding of telephone room
Scan records and import into software
Work with insurance and client collections coordinators to resolve billing related issues pertaining to Sandwich and Yorkville
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Sandwich, IL 60548 (Required)
Ability to Relocate:
- Sandwich, IL 60548: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20