What are the responsibilities and job description for the Scheduling Coordinator position at Center for Advanced Eye Care?
Job Overview
We are seeking a dedicated and organized Scheduling Coordinator to join our team. This role is essential in ensuring efficient scheduling and coordination of appointments within a medical or dental office environment. The ideal candidate will possess strong customer service skills, proficiency in office management, and familiarity with phone systems. This position plays a crucial role in enhancing patient experience and supporting the overall operations of the facility.
Duties
- Manage and coordinate appointment schedules for patients in a timely manner.
- Utilize phone systems to communicate effectively with patients, staff, and healthcare providers.
- Maintain accurate records of patient appointments and ensure all information is up-to-date.
- Provide exceptional customer service by addressing patient inquiries and resolving scheduling conflicts.
- Assist with administrative tasks such as 10 key typing for data entry and maintaining patient files.
- Work collaboratively with medical administrative support staff to ensure smooth office operations.
- Familiarity with Meditech or similar electronic health record systems is preferred for efficient scheduling processes.
- Support front desk operations by greeting patients and managing check-in/check-out procedures.
Qualifications
- Previous experience in a medical office, dental office, or hospital setting is highly desirable.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written, to interact professionally with patients and team members.
- Proficiency in using phone systems and basic office equipment.
- Knowledge of medical terminology is a plus but not required.
- Ability to work independently as well as part of a team to achieve common goals.
- A commitment to providing high-quality patient care through effective scheduling practices.
Join our team as a Scheduling Coordinator and contribute to delivering exceptional service within our healthcare facility!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Medical Specialty:
- Ophthalmology
- Surgery
Schedule:
- Monday to Friday
Ability to Commute:
- Vero Beach, FL 32960 (Required)
Ability to Relocate:
- Vero Beach, FL 32960: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $20
