Academic Programs Assistant

General Description

This is a full-time position within the Academic Affairs department. This role ensures the efficient delivery of academic programs and works closely with Academic Affairs leadership, program supervisors, faculty, and staff.

Essential Functions

Essential Functions may include any or all of the following:

Core Functions

• Develop and maintain an in-depth understanding of the LMS and SIS system functionality and interaction to verify the accurate transfer of academic information, such as attendance and grades, between academic systems.
• Provide support to leadership, faculty, and academic affairs staff by tracking student progress, attendance, make-up assignments, and other attendance-related entries as assigned.
• Develop and maintain reports to support Academic Affairs as directed by Academic Affairs leadership, including the aggregation, analysis, and documentation of learning outcomes assessment data.
• Provide support to academic affairs leadership in maintaining and verifying the alignment of the program curriculum with institutional standards and requirements.
• Coordinate and implement various projects as assigned.
• Maintain the integrity, accuracy, retention, and security of student records.
• Serve as a liaison with Admissions, Finance/Financial Aid, and the Registrar regarding student academic decisions, holds, and clearances.
• Assist Academic Affairs leadership by coordinating academic governance activities such as student discipline reviews, student appeals, and other governance responsibilities as assigned.
• Capture Academics department meeting minutes.
• Anticipate potential problems, plan, and implement interventions to address problems effectively.
• Assist the Director of Academic Affairs or Program Supervisors with any assigned projects.
• Other duties as assigned by the Director of Academic Affairs.
  
  

Requirements

• Strong organizational and communication skills.
• Strong data entry skills with accuracy and attention to detail
• Strong customer service skills.
• Proficient in computer skills and the use of standard productivity software such as Microsoft® Word©, Excel©, PowerPoint©, etc.
• Able to prioritize tasks and meet deadlines.
• Ability to handle confidential information with discretion.
• Experience in post-secondary education preferred.
• Experience with a Learning Management System and/or Student Information System preferred.
  
  

Education Requirements

Bachelor's degree required or an equivalent combination of academic and professional experience.

Skill Requirements

Familiarity with learning management and/or student information systems (preferred).

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