What are the responsibilities and job description for the Medical Scheduler position at Center for Alternative Sentencing and Employment Services?
Job Title : Medical Scheduler
Job Summary :
CASES is seeking a Medical Scheduler who is a highly organized and detail-oriented individual to join our team. The Medical Scheduler is responsible for coordinating patient appointments, managing schedules, and ensuring smooth and efficient patient flow. They will work closely with patients, healthcare providers, and administrative staff to provide excellent customer service and maintain a well-organized scheduling system.
Shift Hours : This position is full-time Monday - Thursday 12 : 00 PM - 8 : 00 PM & Friday 9 : 00 AM - 5 : 00 PM
Salary : The salary for this role is $22.00 per hour
Location Address : 2090 Adam Clayton Powell Jr Boulevard, New York, NY 10027. Our office is easily accessible by public transportation.
Workplace Flexibility : On-site - for roles that are 100% in-office / in-person
What You Will Be Doing :
- Create a safe and welcoming environment for clinic clients and family members / collaterals
- Enroll new clients and update existing client information in the electronic health record (EHR) by obtaining demographic information, ID, copy of health insurance card, checking insurance eligibility and status, confirming address, changes of address, and contact information at each visit
- Ensure clients are connected to clinical and medical staff as quickly and efficiently as possible
- Perform centralized scheduling for all clinical staff (social workers, clinical supervisors, CASACs, psychiatrists, nurses, and nurse practitioner / physician assistant) ensuring up-to-date staff schedules are entered in the clinic EHR-CareLogic-in advance, cancelled appointments are backfilled and referrals of services are scheduled, in accordance with same day access and urgent care needs
- Achieve performance goals related to centralized scheduling to support staff productivity
- Verify eligibility and authorization for Medicaid services using EPACES and Managed Care Organization portals at every client visit
- Support all crisis intervention and emergency response situations to ensure health and safety and effective responses by internal and external first responders and adherence to crisis / emergency policies
- Provide trauma-informed, culturally competent services in accordance with CASES policies and procedures
- Provide administrative support to the front desk as assigned
What We Are Looking For :
Benefits :
CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including :
Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.
CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.
This position is full-time Monday - Thursday 12 : 00 PM - 8 : 00 PM & Friday 9 : 00 AM - 5 : 00 PM
35 hours per week
Salary : $22
