Director of Behavioral Health

About the Organization

Center for Community Alternatives (CCA) supports and builds power with people across New York State who have been affected by mass incarceration, criminalization and community disinvestment. Through a statewide network of direct services, advocacy and organizing, and by supporting the leadership of directly-impacted people, we advance civil and human rights for all New Yorkers. CCA works to build a world where everyone has what they need to thrive. 

 Why Join the Team?

At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience, and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. 

The Director of the Treatment Unit collaborates with the Medical Director to provide leadership and oversight of the Crossroads clinic, including policy and program development, financial success/sustainability, and day to day service delivery operations. Ensures quality, person-centered, service provision and compliance with all applicable regulations, contracts, and standards.

Responsibilities

Sustainability & Performance

• Serve as chief liaison with funders, referrers, regulators, and other organizations. Market and represent CCA with external parties.
• Oversee outreach to market the program’s services and grow the program.
• Ensure revenue generation and expenses are managed in line with budget.
• Collaborate with other leaders to set KPIs/objectives (across clinical outcomes, participant satisfaction, compliance, and financial factors).
• Assess performance, identify opportunities for improvement, and collaborate with others to implement changes.
•  Prepare grant and licensing applications and reports.
• Prepare for, lead participation in, and follow-up from internal and external audits. 

Program & Policy Development

• Maintain awareness of regulatory and clinical changes, trends, and unmet needs in substance use treatment, behavioral health, and alternatives to incarceration.
• Identify impacts and opportunities for Crossroads and use this insight to further develop the program. 
• Collaborate with the Medical Director to set clinical policy and standards.
• Develop and maintain policies and procedures, identifying and incorporating best practices and ensuring regulatory, accreditation, and contract compliance.

Service Delivery Operations

• Oversee provision of all behavioral health and non-clinical services, ensuring services meet all applicable standards.
• Ensure that service is delivered in a trauma-informed person-centered approach, resolve all formal complaints and grievances, conduct appeal hearings.
• Direct and supervise clinical and administrative staff, conducting all activities inherent in a supervisory position such as recruitment, scheduling, individual and group supervision, performance evaluation, and training (both direct delivery and facilitating training by others).
• Ensure client records and program data are completed/collected accurately and participant information is released only where appropriately authorized. Conduct periodic audits to ensure compliance.
• Ensure the electronic health record system(s) is configured to meet clinic needs. Ensure appropriate access to the system.
• Participate in organization committees as assigned e.g. incident review, compliance.
• Monitor facility and staff to ensure a safe environment.
• Additional responsibilities as assigned.

 Qualifications

•  Master’s degree in public health, social work, criminal justice or related
•  New York State Licensed Clinical Social Worker (LCSW) required
•  New York State Credentialed Alcohol and Substance Abuse Counselor (CASAC) preferred.
•  3 years’ experience in an OASAS-licensed chemical dependency program
• 3 years of supervisory experience required.
•   Demonstrable experience delivering financial performance improvement in an OASAS or OMH clinic.

Commitment to and experience in working with people from diverse cultural backgrounds, people with substance use disorder, and people who are involved, or at risk of involvement, with the legal system.

•    Excellent program and people management skills.
•    Excellent written and oral communication skills
•     Excellent clinical and advocacy skills
•     Strong computer literacy, including using electronic systems for clinical recordkeeping.

  People who have been impacted by the criminal legal system or are formerly incarcerated are strongly encouraged to apply.

ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME.

• 12 paid holidays per year
• 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. 
• Time off is earned starting on your first day.
• 7 days of paid sick time
• 100% paid family leave
• 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment
• Public Service Loan Forgiveness (PSLF) Program

CCA Website: HERE

Salary : $110,000 - $120,000