What are the responsibilities and job description for the Bilingual Programs Manager - Mediation Services position at Center for Conflict Resolution, Chicago, Illinois?
Looking for an opportunity to grow in the field of mediation? Join our team-oriented, friendly, and professional staff at the Center for Conflict Resolution and develop your practice in alternative dispute resolution.
The Organization : The Center for Conflict Resolution (CCR) is an independent, not-for-profit organization, whose funding comes from public and private sources. CCR provides mediation services to the Chicago area, focusing on people of limited means, nonprofits, and institutions supporting the public and community interest. CCR’s operations are run by a staff of twenty-seven and more than 120 volunteer mediators. For more information about the organization, see www.ccrchicago.org
Please note that this position requires in-person work at CCR's downtown Chicago location.
Position Responsibilities :
- Coordinate mediation sessions both virtually and at CCR’s office.
- Manage mediation case records, including extensive data entry.
- Maintain and develop relationships with court personnel.
- Telephone and e-mail communication with clients and referral partners about CCR’s services.
- Brief, coach, and debrief mediators during cases.
- Become certified as a CCR mediator and mediate as needed.
Qualifications : The qualified candidate must :