What are the responsibilities and job description for the Senior Center Associate position at Center for Digital Governmtent?
Position Description
This position announcement will be used to fill a full-time, permanent Senior Center Associate in the Department of Aging and Disabilities with Anne Arundel County.
This is full-performance work in a senior center to perform and coordinate a variety of office duties to support the day-to-day activities of a senior center facility to include program support, customer services, and receptionist tasks. Contacts are with senior citizens, county employees, and the general public to receive and provide information.
NATURE AND VARIETY OF WORK
Essential function of the position within the organization is to provide clerical support to the Senior Center. Under general supervision of the senior center director, work involves, but is not limited to, general word processing, data entry, database management, recordkeeping activities, providing public inquiries assistance, and other senior center program activities Work typically involves performing office clerical duties such as files maintenance of secure and confidential records, assisting with senior center set up and clean up; and, opening/closing a senior center, handling program registrations via the computer, and answering phones. Work also involves accounting clerical tasks such as financial activities for the senior center, information gathering and reporting, statistical data entry, performing front desk support activities, class roster development, and other clerical support duties as required. Positions in this class are characterized by a thorough understanding of accepted office practices for senior center activities and the ability to independently perform a variety of office support duties in accordance with applicable senior center and departmental guidelines.
Examples Of Duties And Knowledge, Skills And Abilities
(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for this class. They are not intended to include all of the essential functions of the class.)
Performs front desk duties such as screening incoming calls, transferring and directing calls to appropriate staff, and taking messages as necessary.
Greets and assist seniors with activity registrations, schedules senior center activities, and forward complicated requests to higher authority.
Assists with tracking of senior center participants and enters data to support monthly reports for assigned program support area.
Performs routine clerical tasks such as typing correspondence, reports, newsletters, flyers, data entry, database management, and other senior center clerical support activities.
Serves as liaison for senior centers and Aging program departments, custodial services, and other contractors required for the senior center facility.
Provides support for multi-purpose senior center activities and safety and security of building and occupants; maintains office equipment.
Schedules and may train temporary employees and/or volunteers in activities involving front desk coverage and other senior center support duties.
Assists with set up and clean up and opening and closing of a senior center as needed.
Performs related duties as required.
Knowledge, Skills, And Abilities
Considerable knowledge of modern office practices and senior center procedures, standard format for typed materials, and operation of standard office equipment.
Considerable knowledge of word processing, database, and spreadsheet software and the use of personal computing equipment.
Considerable knowledge of senior center safety rules, departmental rules and regulations, customer service principles and practices, and front desk receptionist practices.
Ability to work effectively with senior citizens, the public and coworkers.
Ability to answer multi-line phone and answer inquiries or direct calls as necessary.
Ability to utilize a variety of computer systems and software applications.
Ability to maintain confidential information, multi-task, and follow oral instructions.
Ability to use independent judgment within established guidelines of a senior center.
Minimum Qualifications
Graduation from high school and two (2) or more years of experience working in a general office support capacity for a senior center or a related senior care environment
Supplemental Qualifications
Preference will be given to candidates that possess the following experience
At least one year experience working in a senior activity center
Experience using Apricot Software
The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE "SEE RESUME" OR CUT AND PASTE YOUR RESUME IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS. This response and a lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU MAY BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check "yes" to show that you have read and understand this statement.
Did you graduate from high school or do you possess a GED?
If you answered "Yes" to the previous question, please enter the School Name, Start Date, and End Date. Please be sure this information is also listed in the "Education" section of your application. If you answered "No" to the previous question, please enter "N/A."
04
Do you possess two (2) or more years of experience working in a general office support capacity for a senior center or a related senior care environment?
If you answered "Yes" to the previous question, please explain your experience to include position title, length of time in position and major duties. If you answered "No" to the previous question, please enter "N/A."
06
Do you have at least one year experience working in a senior activity center?
If you answered "Yes" to the previous question, please explain your experience to include position title, length of time in position and major duties. If you answered "No" to the previous question, please enter "N/A."
08
Do you have experience using Apricot Software?
If you answered "Yes" to the previous question, please explain your experience to include position title, length of time in position and major duties. If you answered "No" to the previous question, please enter "N/A."
10
Did a county employee refer you? If yes, indicate their name, department and badge/id number. If you weren't referred by an Employee indicate N/A.
This position announcement will be used to fill a full-time, permanent Senior Center Associate in the Department of Aging and Disabilities with Anne Arundel County.
This is full-performance work in a senior center to perform and coordinate a variety of office duties to support the day-to-day activities of a senior center facility to include program support, customer services, and receptionist tasks. Contacts are with senior citizens, county employees, and the general public to receive and provide information.
NATURE AND VARIETY OF WORK
Essential function of the position within the organization is to provide clerical support to the Senior Center. Under general supervision of the senior center director, work involves, but is not limited to, general word processing, data entry, database management, recordkeeping activities, providing public inquiries assistance, and other senior center program activities Work typically involves performing office clerical duties such as files maintenance of secure and confidential records, assisting with senior center set up and clean up; and, opening/closing a senior center, handling program registrations via the computer, and answering phones. Work also involves accounting clerical tasks such as financial activities for the senior center, information gathering and reporting, statistical data entry, performing front desk support activities, class roster development, and other clerical support duties as required. Positions in this class are characterized by a thorough understanding of accepted office practices for senior center activities and the ability to independently perform a variety of office support duties in accordance with applicable senior center and departmental guidelines.
Examples Of Duties And Knowledge, Skills And Abilities
(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for this class. They are not intended to include all of the essential functions of the class.)
Performs front desk duties such as screening incoming calls, transferring and directing calls to appropriate staff, and taking messages as necessary.
Greets and assist seniors with activity registrations, schedules senior center activities, and forward complicated requests to higher authority.
Assists with tracking of senior center participants and enters data to support monthly reports for assigned program support area.
Performs routine clerical tasks such as typing correspondence, reports, newsletters, flyers, data entry, database management, and other senior center clerical support activities.
Serves as liaison for senior centers and Aging program departments, custodial services, and other contractors required for the senior center facility.
Provides support for multi-purpose senior center activities and safety and security of building and occupants; maintains office equipment.
Schedules and may train temporary employees and/or volunteers in activities involving front desk coverage and other senior center support duties.
Assists with set up and clean up and opening and closing of a senior center as needed.
Performs related duties as required.
Knowledge, Skills, And Abilities
Considerable knowledge of modern office practices and senior center procedures, standard format for typed materials, and operation of standard office equipment.
Considerable knowledge of word processing, database, and spreadsheet software and the use of personal computing equipment.
Considerable knowledge of senior center safety rules, departmental rules and regulations, customer service principles and practices, and front desk receptionist practices.
Ability to work effectively with senior citizens, the public and coworkers.
Ability to answer multi-line phone and answer inquiries or direct calls as necessary.
Ability to utilize a variety of computer systems and software applications.
Ability to maintain confidential information, multi-task, and follow oral instructions.
Ability to use independent judgment within established guidelines of a senior center.
Minimum Qualifications
Graduation from high school and two (2) or more years of experience working in a general office support capacity for a senior center or a related senior care environment
Supplemental Qualifications
Preference will be given to candidates that possess the following experience
At least one year experience working in a senior activity center
Experience using Apricot Software
- Medical/Health Insurance Plans
- Open Access Aetna Select HMO-EPO
- Aetna Open Choice PPO
- Dental Insurance
- CIGNA Dental PPO (Buy-Up)
- CIGNA Dental PPO (CORE)
- CIGNA Dental HMO (DHMO)
- Vision Insurance
- EyeMed
- Employee Life Insurance
- Term insurance of $20,000 for employees at no cost.
- Ability to purchase Supplemental & Dependent Life Insurance
- Disability Income Insurance
- Pension Plan
- Normal retirement after 30 years of service or Age 60 and 10 years of service or election to enroll in the Employees Retirement Savings Plan.
- Deferred Compensation Section 457 Plan
- Direct Deposit
- Credit Union
- Holidays
- Twelve days provided per calendar year, thirteen in general election year
- Annual Leave
- Less than 5 years - 13 days
- 5 years to less than 10 years - 15 days
- 10 years to less than 20 years - 20 days
- 20 years or more - 26 days
- *Some positions will receive additional paid annual leave in lieu of holidays and personal leave.
- Disability Leave
- Accrual at a rate of 15 days a year
- Personal Leave Day, five per calendar year
- Leave Sharing
- Employee Assistance Program
- Free, confidential counseling for employee and family members 4X per year per problem per family member; also counseling on legal and financial issues; assistance in locating childcare and elder care
- Flexible Spending Accounts
- Dependent Care Reimbursement
- Health Care Reimbursement
- Voluntary Benefits
- Provides you an opportunity to enroll in any or all of the benefits listed below with the convenience of payroll deduction
- Universal Life Insurance with Long Term Care Rider
- United Legal Benefits
The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE "SEE RESUME" OR CUT AND PASTE YOUR RESUME IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS. This response and a lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU MAY BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check "yes" to show that you have read and understand this statement.
- Yes
- No
Did you graduate from high school or do you possess a GED?
- Yes
- No
If you answered "Yes" to the previous question, please enter the School Name, Start Date, and End Date. Please be sure this information is also listed in the "Education" section of your application. If you answered "No" to the previous question, please enter "N/A."
04
Do you possess two (2) or more years of experience working in a general office support capacity for a senior center or a related senior care environment?
- Yes
- No
If you answered "Yes" to the previous question, please explain your experience to include position title, length of time in position and major duties. If you answered "No" to the previous question, please enter "N/A."
06
Do you have at least one year experience working in a senior activity center?
- Yes
- No
If you answered "Yes" to the previous question, please explain your experience to include position title, length of time in position and major duties. If you answered "No" to the previous question, please enter "N/A."
08
Do you have experience using Apricot Software?
- Yes
- No
If you answered "Yes" to the previous question, please explain your experience to include position title, length of time in position and major duties. If you answered "No" to the previous question, please enter "N/A."
10
Did a county employee refer you? If yes, indicate their name, department and badge/id number. If you weren't referred by an Employee indicate N/A.
- Required Question
Salary : $20,000
