Administrative Support Staff -Outpatient Mental Health (3454)

*Sign-On Bonus

Take advantage of our new sign-on bonus! Center for Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $500 sign-on bonus.

Location: Phillipsburg, NJ

Job Type/Status: Full-Time

POSITION SUMMARY:

The Administrative Support Staff of the Center for Family Services supports the psychiatric and clinical staff in an outpatient behavioral health office located in Phillipsburg, NJ. This role is essential in maintaining accurate records, ensuring compliance with regulatory standards, and supporting our team in delivering exceptional client services. The ideal candidate will possess strong administrative skills, a commitment to confidentiality, and a proactive approach to problem-solving.

Duties and Responsibilities:

• Answer telephones in professional manner and appropriately route calls or take messages;

• Maintain confidentiality of clients;

• Provide support to medical, clinical and non-clinical direct service staff;

• Schedule appointments for medical staff; 

• Maintain centralized client/staff schedule of appointments in ECR;

• Collect fees and post receivables in ECR;

• Accurate and timely completion of forms necessary for third party reimbursement and program compliance;

• Utilize ECR to organize and maintain clinical records;

• Scan documents;

• Type or word-process required assignments accurately and promptly;

• Process request for medical records, document the request and records sent;

• Gather data and complete statistical reports as requested by administrative staff;

• Perform clerical functions, as appropriate;

• Abide by agency Policies and Procedures;

• Perform other duties as assigned.

REQUIREMENTS: 

• High School Diploma or equivalent 

• Two years office administration experience, healthcare setting preferred

• Ability to pass a criminal background check

• Ability to maintain confidentiality of clients

• Ability to interact with clients and staff in a professional and respectful manner

• Proficiency in clerical skills, such as Microsoft Office, filing, scanning, telephone etiquette

• Strong organizational skills and a keen eye for detail

• Excellent verbal and written communication skills

Benefits:

At the Center for Family Services, our employees are our greatest resource, and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

• Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday

• 401k Plan

• Medical insurance plan options

• Dental & Vision Insurance

• Prescription Insurance

• Life Insurance

• Flexible Spending Accounts

• Health & Wellness Activities

• Ongoing Training & Professional Development Opportunities

• Opportunity for advancement

About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together, our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit the Center For Family Services website at www.centerffs.org.

Disclaimer Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.