What are the responsibilities and job description for the Residential Advocate -SERV (4122) position at Center for Family Services?
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POSITION SUMMARY:
The Residential Advocate/Shift Worker is responsible for the safety of all residents on the Safe House Campus as well as ensuring victim services are provided. Shift Workers report directly to the Program Coordinator.
Location: Gloucester County, NJ
Job Type/Status: Full-Time
Duties and Responsibilities:
Ensure the safety and security of the Safe House Campus
Answer all hotline calls/administrative calls/Women Referral Calls, offering crisis-intervention, phone counseling, information and referrals for victims and survivors of sexual violence and domestic violence.
Provide victims with case-related medical and legal information and referrals.
Document all calls in Awards and on appropriate logs/google sheets.
Provide intake for incoming residents and complete procedures with residents.
Engage residents assisting them in following Safe House Expectations.
Maintain residential client files and Awards documentation.
Assist all residents with the requirements needed to ensure their well-being.
Provide house meetings for residents
Assist with maintaining the Safe House, including cleaning, organizing, photocopies and completing daily duties
Assist with on-call schedule as required.
Accompany victims to hospitals, law enforcement agencies and court.
Stay current on all program trainings.
Assist with office procedures pertinent to the operations of the program.
REQUIREMENTS:
The Shift Worker/Residential Advocate must successfully complete 60-hour Domestic Violence training and the New Jersey State Confidential Sexual Violence Advocate Training provided by Services Empowering Rights of Victims (SERV). The Shift Worker/Residential Advocate will have experience in advocacy, crisis-intervention and counseling and demonstrate sensitivity toward the needs of victims. Shift Workers will have experience working with people, especially on a one-to-one basis. Effective verbal and written communication skills are required. A minimum of 60 college credits or work experience and a high school diploma required.
Benefits:
At the Center for Family Services, our employees are our greatest resource, and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*
Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
401k Plan
Medical insurance plan options
Dental & Vision Insurance
Prescription Insurance
Life Insurance
Flexible Spending Accounts
Health & Wellness Activities
Ongoing Training & Professional Development Opportunities
Opportunity for advancement
About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together, our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit the Center For Family Services website at www.centerffs.org.
Disclaimer Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.
