Quality Assurance Analyst I

Are you a skilled Quality Assurance Analyst with a proven track record testing Web based applications, data intake and warehousing systems?  Look no further – this could be the job for you!

At the Center for Health Information and Analysis (CHIA), we provide the factual foundation for data-driven health care interventions.  CHIA is an independent state agency whose work is trusted by policymakers, health care leaders, and researchers alike to craft policies that improve the quality and equity of care, while keeping costs affordable for Massachusetts families.

We serve as stewards of Massachusetts health data, employing multifaceted datasets and cutting-edge analytics to promote transparency into our health care system.  By joining CHIA, you’ll help turn healthcare data into insight by helping to build systems that allow us to produce valuable reporting and content that plays a pivotal role in evidence-based decision making.

We are looking to hire a skilled Quality Assurance Analyst to work alongside our other talented test engineers and developers within CHIA’s Data Operation and Technology (DOT) Group.  The testers’ duties will include quality assurance testing of CHIA developed web-based applications, data intake and warehousing systems.  Working with their manager, this position will design, develop, document, and execute tests to verify that applications created by CHIA meet all business requirements and function as required.  Quality Assurance Analysts must be detail oriented and have excellent written and verbal communication skills, particularly around the reporting of issues or defects found during test.

The Quality Assurance Analyst I is a full-time position and key member of CHIA’s software development organization reporting to the Manager, Software Test.  As a member of this team, you will have the opportunity to:

• Create and document test plans and test files in accordance with business requirements for applications under test.
• Conduct manual and/or scripted tests against applications under test to ensure business requirements are met.
• Thoroughly document test case results utilizing tools such as MS Excel, Teams, Azure DevOps, CHIA collaboration tools and others 
• Document issues in CHIA bug tracking applications, detailing functionality requirements deficits.
• Perform troubleshooting to assist in identification of resolutions to both technical and non-technical problems.
• Collaborate with and provide information and support to Application Developers to assist in corrective actions.
• Create detailed test cases to evaluate the quality of web applications and systems built within CHIA.
• Create and execute test cases using ‘production quality synthetic’ data sets to ensure application data integrity.
• Provide testing estimates to management and project team, based on test cases.
• Review and provide feedback to Business Analysts on application and systems requirements documents
• Attend and / or lead bug triage meetings with development and business teams
• Triage, logging and tracking of production bugs for LTC, RPO, and other CHIA Web Applications as applicable
• Comply with CHIA data security requirements and assist in identifying potential data security risks.

• Minimum of 4 years software testing or equivalent experience required.
• Excellent interpersonal, verbal, written, and presentation skills, along with excellent documentation skills
• Ability to work independently with little guidance.
• Ability to quickly learn new software applications and techniques as related to data submission/compliance and application testing
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Creative thinking and resourcefulness to fulfill testing requirements with existing in house toolsets.
• Ability to stay well organized, detailed and process oriented when under pressure to meet development deadlines.
• Able to adapt to shifting priorities based on business needs and multi-task
• Health Information and Analysis Industry knowledge
• Experience with MS O365, SQL, Snowflake, MS Azure, Excel, ETL Tools
• Bachelor’s degree or equivalent work experience required.

• We foster a flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid approach allows you to work alongside your colleagues in our vibrant Boston office at 501 Boylston Street for at least two designated days per week, with the flexibility to work remotely on others.
• We value the talent and expertise you bring to the table, so we offer a competitive salary range of $70,000-$90,000 for this position.

Together, let's embark on a journey of meaningful impact in health care. We invite you to take a chance on CHIA, where your expertise will shape the future of health policy in Massachusetts.

Likewise, we're eager to take a chance on you - to welcome a dedicated professional who shares our passion for making a difference. Join us in this collaborative endeavor, where we'll forge new paths, innovate, and lead the way toward a stronger Commonwealth.

 

Apply now and be part of our transformative journey at CHIA!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Information submitted by applicants is collected through the JazzHR Platform, your submission of application materials constitutes your express consent for this information to be provided to JazzHR for processing. Please do not include any personally identifiable information with your application materials other than that specifically requested by CHIA. CHIA requests basic information such as name, address, telephone number, and email address. You may also self-identify with your race/ethnicity, gender, disability and/or veteran status. However, you should not provide more detailed personal information such as your date of birth or Social Security Number with your application materials.

Salary : $70,000 - $90,000