Demo

Direct Care - Relief

Center for Human Development
Springfield, MA Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 6/17/2025

The Direct Care staff employed by CHD are hired under a specific residential program but can work within the other Congregate Care Programs as required by their direct supervisor. The behavioral health profiles/histories of the youth being referred to the congregate care settings are complex and require 24/7 supervision. Therefore the direct care staff assists in maintaining a structured and therapeutic environment that builds on the youths strengths to build self-regulation skills; responds to the daily care and treatment needs of all youth in a manner that is respectful of and responsive to diversity across all human characteristics. The direct care staff deliver behavioral health treatment that is in line with the youth’s treatment plans and effective at all times. The direct care staff is a professional who actively carries out the philosophy of the program(s) and agency while maintaining a safe, secure, and therapeutic environment. They will guide the youth in a strength-based manner and will play an instrumental role in child’s stay in the program. The direct care staff will work in collaboration with the program, the youth, his/her family, DCF, and other supporting agencies. The direct care staff report to the Program Manager or designee and receive supervision from their direct supervisor.

Part Time/Relief Staff:
Part Time must work 20 hours a week minimum. Relief staff are often asked to pick up any of the three main shifts (7-3pm, 3-11pm, or 11pm-7am) and are expected to perform those specific job functions at all times just like a full time staff is i.e. overnights are expected to do regular bed checks and remain awake and alert at all times. As a Relief Staff, you are working on a relief or variable basis with no guarantee of hours or an obligation to accept all hours offered. When hours are accepted by a relief staff, they must adhere to program policies and procedures when it comes to calling out of shift just like a full time employee. Relief staff are held to the same expectations as a full time staff when it comes to job duties while on shift.

Experience

Preferred
  • 1 - 5 years: Residential experience preferred!

Education

Required
  • High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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