IT Support Technician - CT

The Center for Human Development, (CHD) is seeking an Information Technology (IT) Support Technician to join our team. The Information Technology Support Technician should be able to work independently or collaboratively to identify and troubleshoot a wide range of technology-related issues. This position provides ongoing support to computer users in a courteous and professional manner by traveling to various CHD CT programs, as well as to the corporate office in Springfield, MA.

Your role as an Information Technology Support Technician:

The IT Support Technician is responsible for performing timely response to or coordination of all support requests such as:

• Provide end-user support via phone and email
• Installation and maintenance of systems and software
• Issues with email and Internet applications
• Trouble-shooting and repairs of hardware
• User password problems
• Configure, deploy and support workstations, laptops and printers
• Assist users with desktop-related issues and other supported applications
• Become familiar with the agency's tools, workflows and practices in order to better serve the users' needs

REQUIRMENTS:

• Associate degree in technological field, A certification or comparable experience.
• Reliable transportation and valid driver's license required
• Travel to various CHD CT programs, as well as to the corporate office in Springfield, MA
• Ability to pass CORI background check

SUCCESS FACTORS:

The IT Support Technician should be a professional who actively supports the philosophy of the Agency and maintains a high level of commitment to Agency staff. Personality traits should include:

• High energy level; self-initiated
• Task-oriented
• Detail-oriented and accurate
• Organized and efficient
• Open, direct interpersonal style; works well as a team member
• Must have a car for business purposes

Take advantage of a competitive compensation package starting at $25 an hour. As well as a phenomenal benefit package that includes, Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.

AT CENTER FOR HUMAN DEVELOPMENT (CHD) CARE FINDS A WAY:

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

CONNECT WITH OUR TEAM TODAY!

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)