What are the responsibilities and job description for the Psychiatric Medical Office Medical Assistant position at Center for Integrative Psychiatry, LLC?
Front Desk Coordinator / Medical Assistant
Location: Coppell & Richardson, TX
Reports To: Director of Operations
Job Type: Part-time to Full-time
Salary: $15.00 - $20.00 per hour
About Us:
The Center for Integrative Psychiatry (CIP) is a specialized mental health organization dedicated to addressing the growing need for comprehensive psychiatric care. Led by Dr. Tahir N. Khwaja, a double board-certified psychiatrist specializing in integrative and holistic medicine, CIP provides a range of services, including TMS therapy, Ketamine treatment, psychiatric evaluations, and research initiatives in an outpatient setting.
About the Role:
This multifunctional role combines front desk coordination, medical assisting, and TMS technician responsibilities. As a vital member of our team, you will be responsible for ensuring smooth administrative and clinical operations while delivering exceptional patient care.
The ideal candidate is highly organized, proactive, and adaptable, with strong customer service skills, the ability to multitask, and a commitment to maintaining seamless clinic operations.
Key Responsibilities:
Front Desk & Administrative Duties:
- Greet patients warmly, assist with paperwork, and collect co-pays.
- Answer and direct phone calls, schedule appointments, and manage patient follow-ups.
- Ensure HIPAA compliance and maintain accurate patient records.
- Oversee clinic stock, supply procurement, and equipment maintenance.
- Assist with billing, coding, and tracking provider billable hours.
- Handle general administrative tasks, including mail processing and office management.
Medical Assistant & Clinical Support:
- Conduct patient intake, record medical history, and monitor vital signs.
- Assist physicians, nurse practitioners, and support staff with patient care.
- Act as a liaison between patients, families, and healthcare providers.
- Monitor and support Spravato (Esketamine) patient treatment, including blood pressure checks.
Qualifications & Skills:
Minimum Requirements:
- For Front Desk, High School Diploma. For MA 2 years of experience in a clinical or healthcare setting.
- Certified Medical Assistant (CMA) or equivalent training for MA.
- Exceptional communication and customer service skills (written and verbal).
- Ability to handle medical records with discretion and maintain strict HIPAA compliance.
- Strong organizational skills, multitasking abilities, and initiative to improve workflows.
Preferred Qualifications:
- Bachelor’s degree in a healthcare-related field (preferred but not required).
- Experience in psychiatry, behavioral health, or integrative medicine.
- Knowledge of billing, coding, and insurance processes.
Schedule & Work Setting:
- Monday to Friday schedule, with evening and weekend availability as needed.
- In-person role at CIP’s Coppell and Richardson locations.
- Flexibility to travel between locations based on clinic needs.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Medical Specialty:
- Psychiatry
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15 - $20