What are the responsibilities and job description for the Front Desk Associate position at Center for Neck and Back Pain?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team in a fast paced chiropractic and massage office. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls, emails, and inquiries, ensuring effective communication.
- Schedule appointments and maintain an organized calendar.
- Perform administrative tasks such as filing, data entry, and document preparation.
- Maintain the cleanliness and organization of the front desk area.
- Handle patient records with confidentiality and accuracy.
- Provide information about services offered and assist with any questions or concerns.
- Collaborate with other staff members to ensure smooth office operations.
Skills
- Strong time management skills to prioritize tasks effectively.
- Experience in front desk operations or as a medical/dental receptionist is preferred.
- Proficient in administrative duties including clerical work and office management.
- Excellent phone etiquette for professional communication with clients.
- Computer literacy with experience in relevant software applications.
- Attention to detail for proofreading documents and maintaining accurate records.
- Ability to work independently as well as part of a team in a dynamic environment.
Hours
- Looking for a front desk agent to work the afternoon shift 2pm-7pm M-TH
Join us as a Front Desk Agent where you can contribute to creating a welcoming atmosphere while enhancing your skills in a supportive environment.
Job Type: Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 20 – 25 per week
Schedule:
- Evening shift
Ability to Commute:
- Walnut Creek, CA 94598 (Required)
Ability to Relocate:
- Walnut Creek, CA 94598: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21