Senior Program Associate, Homeowner Stabilization

Senior Program Associate, Homeowner Stabilization 

JOB TITLE: Senior Program Associate, Homeowner Stabilization 

DEPARTMENT: Program Delivery

REPORTS TO: Senior Program Manager, Homeowner Stabilization

FLSA: Exempt

SALARY RANGE: $57,000 - $68,000
 

About the Center

The Center for New York City Neighborhoods, Inc. (the “Center”) is a not-for-profit that promotes and protects affordable homeownership so that middle- and working-class families can build strong, thriving communities. We meet the diverse needs of homeowners by offering free, high-quality housing counseling and services, coordinating a network of service providers across the city, and providing free or low-cost loans for homeownership. 
 

Through its work, the Center supports and expands homeownership across New York by developing programs that focus on underserved communities. We have successfully delivered over $500 million to homeowners in several state-wide interventions in response to physical, financial, and health crises, working with both the city and state to expand protections for New Yorkers. By helping homeowners individually and systematically, the Center achieves lasting change. To date, the Center, together with its partners, has helped more than 250,000 low- and moderate-income (LMI) families with a median annual income of $46,000 keep their homes and gain financial stability, preserving over $10 billion in neighborhood property value across New York. 

Position Summary:

Reporting to the Senior Program Manager, the Senior Program Associate of Homeowner Stabilization is responsible for day-to-day program operations of the Center’s programs.  The Senior Program Associate will conduct program performance and pipeline management, data and reporting, contracting and payments, and grantmaking to housing counseling and legal services partners.  The Center is seeking a thorough and organized Senior Program Associate capable of managing program deadlines, collaborating across teams, and ultimately ensuring the ongoing success of the Center’s programs.  

The Senior Program Associate position is a full-time, exempt position based in New York, NY.  This is a hybrid position involving a mix of remote work, on-site meetings at our office, and other locations as needed. 

Essential Functions include but are not limited to:

• Collect, analyze, and report on program data, raising issues and trends to the Senior Program Manager;
• Coordinate with the Delivery and Legal/Procurement team staff, as well as program funders, to facilitate contracting for the Center’s programs; 
• Partner with the Office of the Attorney General and the Center’s Finance team for timely submission of payment approvals and partner payments for Center programs;
• Complete data and reporting requests from Center team members and/or funders, collaborating with the Senior Program Manager as needed;
• With support from the Senior Program Manager, draft and implement annual grantmaking and/or funding renewal processes for partner programs;
• Collaborate with the Senior Program Manager to ensure daily program operations are completed for other smaller and/or pilot programs at the Center, as needed;
• Perform other tasks and duties reasonably related to job requirements, as needed.

Work obligations may, on occasion, necessitate evening or weekend hours. 

Skills & Qualifications:

• Bachelor’s degree required; equivalent combination of education and experience may be considered instead of a degree;
• Two years of experience working at a nonprofit or housing-focused agency. Relevant experience working with housing counseling, legal services, or other community-based organizations is a plus;
• Fluent with Google Suite and/or Microsoft Office, including proficiency in Google Sheets and Excel; strong working knowledge of Salesforce a plus;
• Able to meet rigorous deadlines and handle challenging tasks with efficiency and attention to detail; 
• Able to coordinate, organize, prioritize, and execute multiple responsibilities in a fast-paced setting; 
• Ability to work collaboratively with team members, a strong sense of ownership over individual workflow and responsibilities, and a dedication to problem-solving;
• Passionate about promoting equitable, sustainable, and affordable homeownership in New York.

Values:

• Demonstrate Ownership by showing initiative, active problem-solving, being solution-oriented, acting conscientiously, and putting team results above individual accomplishments 
• Demonstrate a Growth Mindset through resilience, humility, engaging in expansive thinking, and showing curiosity and openness to learning
• Work collaboratively by demonstrating the ability to work in teams, exhibiting emotional intelligence

Essential Mental and Physical Functions

• Must be able to communicate effectively in English and understand spoken instructions.
• Must be able to operate standard office equipment, such as telephones, computers, and ancillary hardware/software.
• Must be able to access and review data and documents, including spreadsheets and reports, in printed form and on computer screens
• Must be able to lift heavy equipment such as boxes, posters, etc., especially for special events.
• Must be able to work in-person/hybrid at our NYC office and attend events in the local NYC area.

Application:

To apply for this position, please submit your cover letter with salary requirements, resume, and at least 3 references through our website. Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled.

Please apply for this position via the Center’s website, cnycn.org. 

Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled. We thank you for your interest in career opportunities with the Center for NYC Neighborhoods. No phone calls, please. Accepting resumes until the position is filled.

The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting careers@cnycn.org.

Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact: careers@cnycn.org. 

The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity.

To learn more, visit cnycn.org.

Salary : $57,000 - $68,000