What are the responsibilities and job description for the Revenue Cycle Manager position at Center for Pan Asian Community Services?
TITLE: Revenue Cycle Manager Job Description
CLASSIFICATION: Full-time (40 hours)
REPORTS: Finance Director
JOB SUMMARY: CPACS Cosmo Health Center (CCHC), a Federally Qualified Health Center (FQHC), is looking for a Revenue Cycle Manager (RCM) to
General Function:
The Revenue Cycle Manager is responsible to develop, plan, organize and implement current and future strategies to bill customers, process payments, minimize bad debt, improve cash flow and manage the overall health of the health center’s receivables. Also, responsible for managing, in cooperation with the Front Desk Manager, and under the direction of the CFO, day-to-day activities of the health center as they related to revenue cycle functions which include but are not limited to front office services, billing, collections, accounts receivables and financial planning for patients.
The Revenue Cycle Manager will work with the Manager of Front Desk Staff on revenue cycle performance to meet short term strategic goals and will provide analytical analysis and create written guidelines, policies, and procedures in accordance with implementation of all work processes as a result of thorough analysis.
Duties and Responsibilities:
- Develops strategic plans and programs for the Revenue Cycle team and ensures that goals and objectives of the team are properly defined and clearly established.
- Develops policies, guidelines, and implementing procedures and ensures consistent company-wide implementation.
- Develops budgetary plans, programs, and guidelines to ensure the team’s strict adherence with financial guidelines and requirements.
- Ensures that operating expenses are well within the prescribed limits of budget plans and fiscal guidelines.
- Provides projections and reports as required, for development and management of budget; produce and analyze monthly reports that assist in the monthly forecast process.
- Monitors timeliness and effectiveness of department activities, ensuring that outstanding patient accounts and accounts receivables is no more than the agreed upon limit and that bad dept is within budgeted target.
- Monitors effectiveness of collection efforts and maintains insurance billings are current within the established time frame specified in the department policy.
- Compiles and prepares various status reports for management in order to analyze trends and make recommendations.
- Enhance and standardize our work-flow processes throughout the revenue cycle to assist in achieving consistency in maintaining the critical success factors outlines in the health center’s standard operating procedures.
- Create a cross functional training manual for CCHC leaders that incorporates, as well as, aligns the health center’s strategy and culture of Certainty and Operational Excellence.
- Designs and develops the appropriate organization structure for the Revenue Cycle team.
- Delineates, defines, and streamlines its various functional activities, thereby ensure its effectiveness in maximizing the utilization of both asset and people resources.
- In collaboration with Human Resources department, conducts assessment interviews to determine the technical and behavioral competencies of the candidate to ensure that the best from among the qualified candidates are being hired at CCHC.
- Designs and develops training programs that are relevant and necessary for the continuous development of the technical competencies of the team.
- Ensures that HIPAA Notice of Privacy Practices is on display, if applicable.
Skills/Qualifications
Education/Experience
- Bachelor’s degree in Business Administration, Health Administration or other related filed is preferred. Comparable education and experience will be considered.
- Minimum of 5 years of experience in health care management such as but not limited to clinic management, patient management, accounts receivables and payables, and marketing and public relations.
- Strong background in financial management and knowledgeable of federal and state laws and requirements relating to healthcare management.
- Strong managerial competencies in the are of leadership and team development, managerial coaching and mentoring, and situational assessment skills and with proven track record in building and developing high performing teams.
We offer competitive salary and full benefits package including PTO, matching retirement plan and 11 paid holidays.
Please reply by sending your resume to sung.yu@cpacs.org
Job Type: Full-time
Pay: $1.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
