What are the responsibilities and job description for the Billing Assistant position at Center for Physical Therapy and Exercise (CPTE)?

Job Description

Join our dynamic team at Center for Physical Therapy and Exercise (CPTE), where we've been providing superior physical therapy care to Southern New Hampshire for over 35 years. At CPTE, we pride ourselves on our commitment to delivering exceptional patient care in a supportive, collaborative environment. With eight outpatient locations and growing, we are dedicated to fostering professional development, encouraging innovation, and helping our team members achieve their career goals. If you're passionate about making a difference in patients' lives and ready to grow your career, we'd love to hear from you!

Are you ready to make a meaningful impact on your patients' lives while growing your career in a supportive, team-oriented environment? CPTE is seeking a highly motivated and detail-oriented individual to join our team in Nashua, NH as a Billing Assistant.

About Us

At CPTE, we do more than just care for our patients—we care for our team. As a PT-owned practice, we've spent 35 years building a reputation for exceptional patient outcomes and fostering a culture where employees thrive. We promise to :

Prioritize Work-Life Balance : Enjoy 3 weeks of accumulated paid time off in your first year, 6 paid holidays, and a culture of wellness and well-being.
Promote Teamwork : Be part of a supportive environment where your voice matters, and your contributions are celebrated.
Reward Your Hard Work : 401(k), medical, dental, and vision insurance, plus short- and long-term disability coverage.

Your Role

As an integral part of our office operations, you will play a crucial role in patient collections and claims management. The ideal candidate will demonstrate a commitment to completing billing-related activities accurately, on time, and with exceptional customer service.

What you'll do :

Contact patients to collect outstanding balances, explain payment options, and answer any billing-related questions.

Prepare statements for billing purposes.

Process and complete patients' postings.

Confirm and mail reimbursement checks to clients.

Collaborate with other members of the billing team.

Collect, process, and allocate funds.

Update and maintain patient accounts.

Work closely with insurance claims specialists to ensure accuracy and completeness.

About You

Excellent organizational skills with the ability to handle multiple tasks and prioritize effectively.

Strong communication skills, both written and verbal.

Previous experience in billing or a related field is preferred.

Attention to detail and accuracy in data entry.

Basic knowledge of administrative and clerical operations.

Ability to work independently and as part of a team.

Excellent customer service skills and communication abilities.

Proficiency in computer skills, including knowledge of standard office software (e.g., word processing, spreadsheets, email) and ability to quickly learn software applications.

At CPTE, we invest in a culture of inclusion and positivity and encourage all to apply to our open roles. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

CPTE is a proud member of Fusion Physical Therapy Partners.

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