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Administrative Assistant - Quality Assurance

Center for Physical Therapy and Exercise
Nashua, NH Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 2/9/2025
Join our dynamic team at Center for Physical Therapy and Exercise (CPTE), where we've been providing superior physical therapy care to Southern New Hampshire for over 35 years. At CPTE, we pride ourselves on our commitment to delivering exceptional patient care in a supportive, collaborative environment. With eight outpatient locations and growing, we are dedicated to fostering professional development, encouraging innovation, and helping our team members achieve their career goals. If you're passionate about making a difference in patients' lives and ready to grow your career, we'd love to hear from you!

About the Role

CPTE is seeking a highly motivated and detail-oriented administrative professional to join our team in Nashua, NH as an Administrative Assistant. As an integral part of our office operations, you will play a crucial role in maintaining accurate records and providing efficient administrative support to the Quality Assurance department- this position is eligible for benefits & starting pay of 17.50/hr.

Your Typical Day

  • Maintain accurate and up-to-date records and files related to patient information, treatment plans, and insurance details
  • Handle scheduling and appointment management, ensuring timely and efficient coordination for therapists and patients
  • Make follow-up calls to doctors' offices to schedule or confirm appointments, ensuring seamless communication and coordination
  • Contact patients' designated Power of Attorney (DPOA) for necessary authorization and information when required
  • Perform general administrative tasks such as faxing, copying, scanning, and mailing documents as needed

Benefits include:

  • 401K with a match
  • Paid time off plus paid holidays
  • Career advancement and development opportunities
  • Medical, dental and vision benefits
  • Supportive and Fun Team Culture
  • Work-Life Flexibility

About You

  • Excellent organizational skills with the ability to handle multiple tasks and prioritize effectively
  • Strong communication skills, both written and verbal, to interact professionally with patients, doctors' offices, and internal staff
  • Meticulous attention to detail to ensure accurate record-keeping and documentation
  • Proficiency in computer skills, including knowledge of standard office software (e.g., word processing, spreadsheets, email) and ability to quickly learn software applications

At CPTE, we invest in a culture of inclusion and positivity and encourage all to apply to our open roles. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

CPTE is a proud member of Fusion Physical Therapy Partners.

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