What are the responsibilities and job description for the Chronic Care Coordinator-Hybrid/Remote position at Center for Primary Care?
Job Description
Job Description
Chronic Care Coordinator Augusta, GA Area Hybrid / Remote
Center for Primary Care :
At the Center for Primary Care our mission is to improve the health and wellbeing of the families we serve by providing compassionate and high-quality care in a joyful setting. This mission is carried out at each of our 9 practices by our providers, healthcare professionals, and corporate support team.
For over 30 years the Center for Primary Care has been providing exceptional healthcare to our community. As our provider base expands, we are looking for a Chronic Care Coordinator who will provide excellence in the delivery of patient care and foster healthy relationships.
Great Place to Work :
The Center for Primary Care is a Great Place to Work certified organization. Our certification is awarded based on direct employee feedback related to their individual work experiences. We are dedicated to hard work and continuous improvement needed to strengthen our joyful workplace culture.
General Summary :
This job opportunity is in our Augusta, GA office. The Chronic Care Coordinator (CCC remote / hybrid) position works under the direct supervision of the Manager of Chronic Care with responsibility to the Director of Operations. The position is considered Remote (hybrid).
Remote work is based upon the needs of the department and measurable performance data of the coordinator. At a minimum, the coordinator will be required to attend monthly, in-person department meetings and pm training sessions, which are determined by the Director of Operations.
The Coordinator will collaborate with the Manager of Chronic Care and Director of Operations for specific Remote hours during and after the initial 30 day training period.
Summary
- Will be responsible for a dedicated patient panel which may include High Priority patients who have multiple chronic conditions and are at a greater risk of hospitalization.
- Will monitor the patient's health status utilizing the EMR patient portal, CCM patient portal and / or phone calls with the patient and / or their Caregiver.
- Responsible for responding to patient needs in a timely manner, based on clinical protocols related to the patient's diagnoses.
- Will communicate changes in the patient's health status to the PCP or PCP's Medical Assistant via the EMR or by phone if urgent.
- Will have defined goals for key performance indicators (KPI) for which they will be held responsible.
Principal Duties and Responsibilities
Benefits for you and your family :
Coverage that cares for body, mind, and spirit
Comprehensive benefits including no charge medical visits at Center for Primary Care locations
Retirement plan with employer match and profit sharing
Paid Time Off programs
Mental Health Support
Education and Experience Required :
High School Diploma or GED. Five years of recent Family / Internal Medicine clinical experience required. At the discretion of the Director of Operations, other specialty experience may be considered (home health, nursing home, geriatric care, etc.).
Current Certified Medical Assistant (CMA) certification or Licensed Practical Nurse (LPN) licensure required.
Compensation :
Competitive base salary plus bonus potential.
Location : Hybrid / Remote
Schedule : Full-time
Center for Primary Care is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations and ordinances.
