Clinical Technician

Position Summary:

The Ophthalmic Technician is M-F full-time, that performs a range of duties which includes preparing the patient to see Attending Physician (preliminary exam, medical history, and diagnostic testing), preparation of examination and treatment rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning and maintaining ophthalmic instruments and assisting physicians during minor surgical and laser procedures. Must be willing to travel to all clinic locations.

Qualifications/Skills:

• High school diploma or GED required.
• Basic Life Support Certification required.
• Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience.
• Strong knowledge of medical office procedures.
• Proficient in computers and relevant software applications and practice management technology.
• Knowledge of customer service principles and practices.
• Possession of strong problem-solving skills and sound judgment.
• Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
• Ability to be proactive and take initiative.
• Possession of strong organizational skills.
• Excellent verbal and written communication, as well as exceptional interpersonal communication skills.
• Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
• Exhibit high level of quality through attention to detail and monitoring of work.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Deals with confidential information and/or issues using discretion and judgment.

Responsibilities/Duties:

· Provides primary ophthalmic care to patients and acts as clinical assistant to physicians.

· Performs complete ophthalmic history and preliminary exams, sub-specialty tests (refraction, VF test, OCT scans, Fundus photos, Autofluorescence, Fluorescein Angiograms, and ICG Angiograms)

· Verifies patient information by interviewing patients, recording medical history, and confirming purpose of visit. Accurately records all information in EMR system according to established standards and physician requirements.

· Checks condition of patients' eyes by observing pupils, muscle, visual acuity, extraocular movements, and blood pressure (if requested by Physician).

· Prepares patients for ophthalmology examination by dilating pupils, changes in visual acuity, elevated extraocular pressure, or blood pressure and communicating results to Attending Physician.

· Scribing- Responsible for listening, observing, and accurately documenting real-time interactions between the doctor and patients in Electronic Medical Records.

· Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential.

· Counsels patients by transmitting physician's orders, use of drops, drugs, and answer questions about surgery and specialty imagining required/ordered.

· Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures along with complying with legal regulations.

· Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and promptly reporting equipment issues.

· Process prescription refill requests.

· Performs set standard number of patient work-ups based on established times while maintaining quality of customer service.

· Maintains stock in exam room in accordance with standard inventory and Physician preferences.

· Maintains minor OR stock and all sterilization of instruments.

· Sets up and prep for minor OR procedures to include setting sterile tray and maintaining sterile field.

· Must be able to work at ALL CRMD locations as needed.

· Perform all other duties as assigned.

· Please note this job description is an overview and not designed to cover all responsibilities and duties for this position. Duties, responsibilities, and activities may change at any time with or without notice based on the business needs of the clinic.

Additional Requirements: If applicable

· Must be willing to travel to all our clinic locations

· Must be willing to work a flexible work schedule – Monday through Friday

• Must maintain a current and valid driver’s license

· Some overtime may be required

· COA and COT, but not required.

Work Environment:

Work is performed in a medical clinic environment where the noise level can be moderate to loud and involves a high level of contact with patients.

Essential Physical Functions:

· Work is performed in a medical office setting.

· Physical demands of position: must be able to stand and walk for long periods of time, must have manual dexterity to work with ophthalmic equipment and maneuver a patient if in a wheelchair.

· Must be able to accurately type information into EMR system and must be able to have face to face conversation with patients and staff.

· Must be able to lift 25lbs.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Physical Setting:

• Clinic
• Medical office

Supplemental Pay:

• Bonus opportunities

Work Location: In person

Salary : $18