Patient Coordinator

Responsibilites :

• Greet and check-in patients upon arrival and check-out pts upon leaving
• Schedule and confirm patient appointments
• Collect and update patient information in the electronic medical records system
• Answer phone calls and respond to patient inquiries
• Assist with insurance verification billing processes and filing vision insurance claims
• Coordinate referrals to other healthcare providers
• Maintain cleanliness and organization of the reception area
• Open/Prepare exam and testing rooms for the day
• Close exam and testing rooms at the end of day
• Clean/Disinfect exam and testing rooms in between each patient and at the end of the day
• Ensuring exam and testing rooms are stocked and informing management when supplies are low
• Maintain patient flow by making sure exam rooms are full
• Read patient’s spectacle rx on Lenometer and document
• Perform Auto refraction on patient
• Check IOP (iCare) on patient and document
• Preform Optos imaging on patient
• Determine if dilation is needed and then if so dilate patient
• Check patient’s visual acuity and document
• Setting the phoropter and lighting for the doctor
• Collect Medical/Ocular History from patients including medications
• Assist doctor during exam with any procedures if/when needed
• Perform Visual Field test on patients (Octopus)
• Perform OCT (Heidelburg) scan on patients
• Check patients Stereo when needed
• Check patients Color Vision
• Coordinate with referring physicians as needed
• Help other technicians as needed
• Check inbox for task
• Return patients messages from voicemail and follow up calls as needed

Skills:
- Experience working in a medical office or similar administrative support role
- Proficiency in office software (e.g., Microsoft Office Suite)
- Knowledge of medical terminology and procedures
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry

Please note that this job description is not exhaustive, and additional responsibilities may be assigned as needed.

NextGen EHR System is utilized.

Employee will be expected to work check in, check out, or tech depending on the day.

Check in and tech position is 8-5.

Check out comes in between 8:15-8:30 depending on the day and leaves after all patients have checked out which is usually by 6pm each day.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Powell, TN 37849: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $18