Program Manager NYC CS

Position Announcement:

Program Manager, NYC Community Schools

Who We Are

Center for Supportive Schools is an anti-racist, fast-paced, collegial, and team-oriented organization wholly committed to helping schools become places where students want to be. Our work directly addresses student disengagement, a root cause of diminished academic performance, students dropping out of school, and other high-risk student behaviors. We partner with schools in three areas: developing all students into leaders; empowering teachers to collaborate with each other and with students; and engaging entire school communities to improve how learning happens.

CSS is driven by the vision that one day, all students will thrive in schools that graduate them prepared for the rigors of college and lives filled with meaningful work, active citizenship, and personal fulfillment.

We are committed to antiracism. Our vision for students will not be realized absent the dismantling of systemic racism that permeates schools and society. Schools are not safe, supportive, engaging, and inspiring unless they address all areas of marginalization and eradicate all the many interconnected forms of oppression. CSS's focus on antiracism results from the outsized role that racism has played in shaping the United States and its institutions, from the fact that racism intersects with all other forms of oppression, and given that that which we learn and develop - tools, frameworks, resources - in dismantling racism can be leveraged to abolish all other forms of oppression.

Founded in 1979, we are a national organization currently impacting 65,000 students annually and committed to supporting every K-12 school in the country. Most of our partners are economically disadvantaged communities where the consequences of student disengagement and racism can be most devastating.

For more information, please visit www.supportiveschools.org. For more information about CSS's commitment to antiracism, please visit www.supportiveschools.org/antiracism-resources.

About Community Schools

Community Schools offer a holistic approach toward improving academic performance driven by strong, collaborative partnerships among principals, parents, teachers, and many other organizations. In Community Schools, parents are active partners in their children's education. Each student is connected to a mentor, club, academic services and/or social services. The school climate is joyful and positive. Extended school days or weekend classes are commonplace. An integral part of this approach is the blending of school- and community-based services into the school day, including health, mental health, counseling, and academic enrichment.

In New York City, Community Schools are instrumental in helping schools catch up or leap ahead, and in putting all of our students on the path to four-year colleges and long-term careers. The Community Schools in New York City will use key strategies to help students achieve success:

• Meaningful family involvement in decision making around student needs
• Meaningful interactions with community-based services and programs
• Maximization of academic programming, college and career preparation, and extended weekend and afterschool programming
• Robust data monitoring and attendance taking practices

The Role

The full-time Program Manager, NYC Community Schools, is responsible for evaluating, understanding, and supporting the continued development of CSS's community school strategy while also providing coaching, facilitating, and program management to community school administrators and staff. This includes codifying best practices, providing technical assistance, supporting the development of internal professional development opportunities, and facilitating at various training events. The Program Manager, NYC Community Schools, will be responsible for building and maintaining relationships with NYC Community School Directors across CSS's network of community schools and key school stakeholders.

Key Job Responsibilities

The Program Manager, NYC Community Schools, will engage in the following activities:

• Conduct an intake of practices implemented to support student improvement across the network of CSS community schools. This will include serving as a support on critical initiatives, coordinating intervisitations, codifying best practices for initiatives such as Student Success Team meetings, Community School Team meetings, family night events, parent teacher conferences, Parent Teacher Association meetings, Community School Forums, grade team meetings, Community School Director (CSD) and principal/leadership meetings, School Leadership Team meetings, and other school-specific meetings and events
• Conduct consistent data assessments that include both quantitative and qualitative data identifying areas of success and areas of challenge for individual schools and across the CSS community school network in support of continuous improvement efforts and potential professional development opportunities
• Assist the Executive Director of Community School Strategy with organizing logistics for planning special events, site visits, and more
• Support the successful implementation of CSS solutions in select NYC Community Schools
• Support the implementation of robust needs and asset assessment processes across community schools on an annual basis
• Supporting the design and facilitation of Community School Directors (CSD) team meetings and other internal professional development needs
• Facilitate at training conferences designed to build the capacity of school staff to effectively implement CSS's solutions at their schools
• Lead partner schools through stakeholder training that fosters a team approach to implementing a new initiative by focusing on both foundational logistics and relationships/communication with the school community
• Provide hands-on support of individual community school needs on an as needed basis
• Support the development of CSS's community schools as a defined, distinct, and connected network of community schools
• Attend monthly CSD convenings and other New York City Department of Education (NYCDOE) community school events
• Other special projects as assigned.

Qualifications and Experience

Education: Bachelor's degree is required.

Professional Experiences and Personal Qualities/Skills:

The ideal candidate will demonstrate extensive knowledge of and experience working in New York City public schools; exceptional abilities to problem solve, plan, and prioritize; a "roll-up-your-sleeves" entrepreneurial, startup attitude; knowledge of and experience working in education reform and student support services; proven ability to work in a fast-paced environment managing multiple projects; and demonstrated high level interpersonal and cross-cultural skills, including the ability to build relationships internally and externally and to manage effective teams.

In addition, the candidate has the following experiences and/or has demonstrated the following attributes:

• Excellent listening, writing, and speaking skills
• Highly effective time-management, goal-setting, problem-solving, and decision-making skills
• Ability to gather, analyze, synthesize, and communicate information from various sources
• Strong public speaking and group facilitation skills
• Demonstrated ability to work independently and collaboratively
• Flexibility, resourcefulness, and willingness to work evenings and weekends when required for successful and timely completion of projects
• Ability to use discretion and judgment in handling confidential and sensitive information
• Knowledge of and an enthusiastic commitment to the organization's mission, solutions, and offerings
• Ability to work collaboratively, with strong relationship building skills
• Proficiency with Microsoft Office Suite, Google Suite, Adobe, and website design

Location

This position is based in New York City. The candidate must have the ability to travel throughout the five boroughs.

Work Environment/Physical Requirements

• Prolonged periods of sitting at a desk and working at a computer, including participating in virtual videoconference meetings
• Communicating with others in writing and verbally to exchange information

Compensation and Benefits

The anticipated starting date for this position is March 2025. The salary for this position is $60,000 - $75,000 for 3-4 years of experience. For more experienced and senior candidates, the range would be $68,000-$80,000 and 5 years of experience.

CSS offers the following benefits:

• Comprehensive and competitive benefits plan, including health, dental, vision, flexible spending accounts, health reimbursement accounts, commuter and transit accounts for employees who meet the eligibility requirements
• 403(b) plan with employer match
• Generous paid time off
• Paid holidays and winter break
• Flexible work option based on job role eligibility
• Employee Assistance Program
• Reduced schedule on Fridays during summer months
• Phone stipend

To Apply

Interested applicants are requested to apply by emailing a cover letter and CV/résumé to resumes@supportiveschools.org. Please include (1) the title of the position in the subject line of your email and (2) where you found the position posting in your cover letter. If possible, please email all documents in PDF format. Black, Indigenous, and other People of Color (BIPOC) are strongly encouraged to apply. NYC Department of Education fingerprinting and background clearances will be required.

Center for Supportive Schools is an equal opportunity employer committed to inclusive hiring and dedicated to diversity, inclusion, and equity in its work and staff. CSS's Equal Employment Opportunity and Affirmative Action related policies are available upon request.

Salary : $60,000 - $80,000