Student and Family Engagement Coordinator

The Role

As the full-time Student & Family Engagement Coordinator, you will be responsible for the day-to-day management of the community school’s student engagement strategy, including building and maintaining relationships with administration, faculty, staff, and students during the traditional school; creating, strengthening, and maintaining the bridge between the school and the community in the efforts of promoting student success; and facilitating and providing leadership for the collaborative process and development of a continuum of services for student success in academics, attendance, and social-emotional development.

Initially, you will support the establishment and implementation of a community school strategy under the direction of the Community Schools Director. Over time, you may support any or all of CSS’s leadership solutions that may be implemented at the school. You will ensure that the student engagement and development strategy is implemented at exceptional levels of quality with full support, buy-in, and regular communication with stakeholders across the school community.

Key Job Responsibilities

·      Build and maintain relationships with administration, faculty, staff, students, families, and community partners in the school community to promote student success

·      Conduct a needs and strengths assessment process, including: reviewing school and student-level data; conducting focus groups with families, students, faculty, staff, administrators, and community partners; and reviewing and/or conducting school climate and culture survey

·      Meet with identified students during assigned times of the school to support students’ attendance and academic performance

·      Develop and implement ongoing mechanisms to illicit input from teachers, school staff, Community School Team members, families, and students to determine ongoing needs to promote students success

·      Coordinate, plan, and facilitate on-site technical assistance meetings with faculty and staff to plan for specific program implementations, problem-solve implementation obstacles, and ensure program sustainability

·      Assist in the implementation and maintenance of processes that encourage referrals to programs and services offered at the school; provides timely feedback to those who make referrals; and alert the Attendance/Student Success Teams to the need for programs not already offered

·      Identify needs of chronically absent students, assist in the application of interventions, and track and monitor impact of interventions on weekly basis, as part of weekly Attendance/Student Success meetings

·      Collect and monitor program implementation data and student data for each partnership and initiative implemented, and assist in the development of a “dashboard” views that allow easy data analysis and interaction by the Student Success Team, Community School Team (CST) and other school stakeholders

·      Other responsibilities, as needed

Qualifications and Experience

Education: Bachelor’s degree OR you have a High School Diploma and at least 5 years of experience in schools

Professional Experiences and Personal Qualities/Skills: You likely have demonstrated extensive knowledge of and experience working in New York City public schools; exceptional abilities to problem solve, plan, and prioritize; and a “roll-up-your-sleeves” entrepreneurial, startup attitude. You likely have extensive knowledge of and experience working in education reform and student support services; proven ability to work in a fast-paced environment managing multiple projects; and demonstrated high level interpersonal and cross-cultural skills, including the ability to build relationships internally and externally and to manage effective teams.

In addition, you have likely had the following experiences and have demonstrated the following attributes:

·      Multi-lingual skills preferred but not required; specific interest in Spanish, French, Arabic, Bengali

·      Excellent listening, writing, and speaking skills

·      Highly effective time-management, goal-setting, problem-solving, and decision-making skills

·      Ability to gather, analyze, synthesize, and communicate information from various sources

·      Strong public speaking and group facilitation skills

·      Knowledgeable in issues related to K-12 schools and adult education

·      Knowledgeable in student support services

·      Ability to obtain and utilize student and school data to drive decisions

·      Demonstrated ability to work independently and collaboratively

·      Ability to use discretion and judgment in handling confidential and sensitive information

·      Knowledge of and an enthusiastic commitment to the organization’s mission, solutions, and offerings

·      Ability to work effectively with school-aged youth, educators, families, and communities from a wide range of cultural, social, and economic backgrounds.

·      Experience working in school-based settings, with knowledge about tenets of community organizing, student support services, and youth development theories

·      Ability to work collaboratively, with strong relationship-building skills

·      DOE fingerprinting and background clearances

·      Program implementation experience preferred

·      Knowledgeable in technology

·      Remarkable references

Compensation and Benefits

The anticipated starting date for this position is rolling. The salary range for this position is $51,500 - $64,400. CSS offers the following benefits:

·      Comprehensive and competitive benefits plan, including health, dental, vision, flexible spending accounts, health reimbursement accounts, commuter and transit accounts for employees who meet the eligibility requirements

·      403(b) plan with employer match

·      Generous paid time off

·      Paid holidays and winter break

·      Flexible work option based on job role eligibility

·      Employee Assistance Program

·      Reduced schedule on Fridays during summer months

·      Phone stipend