What are the responsibilities and job description for the Dealership Coordinator position at Center for Sustainable Energy (CSE)?

The Coordinator supports various Clean Transportation programs that contribute to CSE’s mission to decarbonize. The role will focus on dealership marketing, education and outreach for various clean transportation projects. Focus will be on the ground or in person outreach efforts to support CSE’s portfolio of transportation programs but may expand into other areas as needed . Coordinators will be responsible for educating and engaging target audiences about the benefits offered through CSE’s programs.

The successful candidate will have the opportunity to contribute to a future with sustainable, equitable and resilient transportation while gaining valuable knowledge and skills in a high-growth industry.

Essential Functions and Responsibilities :

Dealership Outreach

Lead dealership education efforts through in-person visits and coordination of training sessions.
Support training Outreach Coordinators in dealership engagement.
Support launching and collecting surveys from dealership engagement activities and programs.
Identify key accounts and build / maintain relationships with dealerships in assigned territory and nationally.
Represent CSE and client programs while creating engagement opportunities at all dealership sites and approved dealership community events.
Coordinate needs for dealership site visits and training, event participation, including negotiating booth location and cost with event organizers, contract management, logistics (transporting collateral to / from event locations, and setting up / tearing down displays), and any other needs that may be required.
Oversee inventory of all outreach materials, monitor supplies (re-ordering and repairing as needed), and organization of those items (quality assurance).
Identify key accounts and build / maintain relationships with dealerships in assigned territory and nationally.
Manage dealer contacts using Salesforce by entering outreach interactions with partners and stakeholders including but not limited to phone calls, emails, and in-person visits.

Partnership Outreach Follow-Up

Ensure effective follow-up with contacts are made.

Assist in the creation of email templates to be sent to stakeholders and event attendees whose email addresses were collected.

Create communications that reinforce key outreach messaging and encourages stakeholders contacts and event attendees to take action.

Increase website traffic and create extended outreach opportunities through dealership and event follow up communications.

Address frequently asked questions and partnership issues.

Track partnership and event outreach metrics (i.e. event attendance, volume of collateral distributed, number of quality conversations completed for internal / external reporting purposes.

Partnership Developments

Participate in the development of new, regional partnerships that will assist in meeting program goals.

Primary stakeholders and partners : Dealerships, New Car Dealer Associations, transportation groups.

Assist in maintaining relationships with dealerships and partners, ensuring they have materials they need to disseminate to their respective audience / customers.

Perform other related duties as assigned.

Role Specific Responsibilities :

QUALIFICATIONS

Essential Knowledge, Skills and Abilities :

Required

Strong attention to detail and ability to produce high quality work in a fast-paced environment; accuracy and attention to detail is essential.

Fluent in Office 365; must be proficient in Word, Excel and PowerPoint.

Self-motivated and an ability to work independently or as part of a team.

Outstanding interpersonal skills

Ability to handle multiple projects and deadlines.

Excellent verbal and written communication skills.

Flexibility to work overtime as necessary.

Outgoing and professional attitude that engages and informs through public interaction.

Excellent customer service skills.

Preferred

Experience working with CRM systems or Salesforce.

Experience working with partners and stakeholders as well as conducting community outreach, logistics, and event coordination.

Knowledge of electric vehicles and environmental incentive programs

Education :

Bachelor’s degree in business, environmental science or policy, marketing, or a related field, and / or equivalent experience is required.

Experience :

2-3 years of professional office experience.

Licenses, Certificates or Registrations :

Driver’s license in state of residency.

WORKING CONDITIONS

Work Environment :

Works in an remote (home) office environment

May include travel for in-person outreach

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have manual dexterity sufficient to operate a computer keyboard and other equipment customarily present in an office environment.

May require in-state travel for in-person outreach.

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