What are the responsibilities and job description for the Program Manager position at Center for Youth Services?
Job Description
Job Description
The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.
Our Crisis Nursery Program is the only one in New York state that offers free, low-barrier, immediate access that does not require a referral from any other entity. The purpose of this program is to provide childcare in a calm, safe environment to reduce the trauma on the children of families experiencing a crisis, including (but not limited to) : medical emergencies, unexpected illness, accidents, unemployment, mental health episodes, unexpected death, domestic violence, homelessness, legal issues, unstable / unsafe housing . Our two locations in Rochester, one in the southwest quadrant (CNGR) and one in the northeast quadrant (Owen's House), are open 24 / 7 year-round.
The Crisis Nursery Program Manager is responsible for the operation and programming of both Crisis Nursery locations. The Program Manager, in partnership with the Assistant Managers, ensures that both sites provide high quality services. Duties include the supervision of staff, volunteers, and interns, along with a variety of administrative responsibilities, including adherence to licensing compliance, maintaining program outcomes, developing and implementing child development and enrichment programming, and creating positive community connections. This is a full-time (35 hours per week), twelve (12) month position.
The Crisis Nursery Program Manager also participates in the On-Call RHY Supervisor rotation (for 1 week, every 5-6 weeks). This emergency response system is intended to provide after-hours and weekend support to the RHY programs.
ESSENTIAL FUNCTIONS AND EXAMPLE OF DUTIES
Supervision of staff and volunteers :
- Lead Assistant Managers in the initial selection, orientation and training of assigned personnel
- Individual supervision and group supervision of Crisis Nursery Program management team
- Supervision of Family Resource Navigator
- Maintenance of employment records for supervisees
- Ongoing, orientation and training
Administrative :
Supervision and Operations :
Coordination and facilitation of family referrals and aftercare
QUALIFICATIONS
A minimum of a Bachelor's degree in human services, education, or a related field. An equivalent combination of education, employment, and life experience will also be considered. Supervisory / program management experience is required.
In addition to the above, it is mandatory that candidates meet the following criteria prior to hire :
The Center for Youth provides equal opportunities for employment.
Salary : $50,000
