What are the responsibilities and job description for the Program Manager position at Center Point - DAAC?
Job Summary:
- Oversees the daily operations of the Recovery Center, ensuring the delivery of high-quality treatment services to patients.
- Develops, implements, and evaluates program policies and procedures to ensure compliance with regulatory requirements and agency policies.
- Maintains accurate records and reports, including participant demographics, treatment outcomes, and program metrics.
- Recruits, trains, and supervises program staff, including counselors, and support staff.
- Conducts performance evaluations, provides feedback, and develops plans for staff development and improvement.
- Addresses staff conflicts, resolves issues, and maintains a positive work environment.
- Covers for staff when they are absent to ensure continuity of services.
- Coordinates patient admissions, assessments, and treatment planning.
- Supervises counselors and support staff to ensure open communication and effective teamwork.
- Facilitates treatment groups to support participant recovery.
- Educates residents on essential life skills for living in recovery.
- Identifies and mitigates risks to program participants, staff, and the organization.
- Investigates incidents, conducts root cause analyses, and develops plans to prevent similar incidents.
- Demonstrates fiscal responsibility by operating within budgetary parameters.
- Maintains relationships with community partners, including healthcare providers, social service agencies, and recovery support organizations.
- Prepares and submits reports to funding agencies, regulatory bodies, and other stakeholders.
- Manages facility operations, including inventory management, supply ordering, and housekeeping tasks.
- Maintains a clean and orderly facility, ensuring compliance with health and safety standards.
Requirements and Qualifications:
- Bachelor's degree in business administration, Healthcare Administration, or a related field.
- Must be certified as an Addiction Counselor from a State of California Accredited Institution, such as CCAPP, CAADE, or CADTP.
- Master's degree in a related field preferred.
- Minimum 2 years of experience in a management or supervisory role in a residential treatment setting, with a proven track record of effective leadership and team management.
- Flexibility to work evenings and weekends.
- Strong leadership, communication, and organizational skills.
- Ability to work effectively with diverse populations and stakeholders.
- Knowledge of regulatory requirements and agency policies governing residential treatment facilities.
- Experience with electronic health records (EHRs) and other relevant software.
- Bilingual Spanish/English preferred.
- Experience with program development and implementation.
- Familiarity with local community resources and organizations.
- Valid CPR/ First Aid
- TB clearance
- Valid driver's license and clean driving record
- Ability to pass and maintain criminal justice security clearance
- Opportunity to make a difference in the lives of individuals struggling with substance abuse
- Collaborative and supportive work environment
- Professional growth and development opportunities
- Medical
- Vision
- Dental
- 403(b) Retirement Plan
- FSA
- PTO
About Center Point - DAAC:
Center Point - DAAC (formerly Drug Abuse Alternatives Center)Welcome to Center Point DAAC, a leading organization in Sonoma County, California, dedicated to providing comprehensive and compassionate treatment for substance use disorders and mental health problems. For over 50 years, we have been committed to supporting individuals and families on their journey towards recovery and helping them build healthier, fulfilling lives.Our MissionCenter Point DAAC’s mission is to provide comprehensive social, educational, vocational, medical, psychological, housing and rehabilitation services to combat social problems such as substance abuse, poverty, unemployment and homelessness. Center Point DAAC offers rehabilitation and treatment services that interrupt the abusive cycles of psychological, social and economic dislocation by providing critical training and support so that individuals and families can claim self-worth and dignity.
Salary : $91,520
