Sr. Account Manager, Media

Hi, We're Centerfield.

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.

The Opportunity...

As an Account Manager with the Insurance division of Centerfield, you will be the primary relationship owner for a designated group of high-priority media accounts. Your role as an affiliate account manager will be crucial to the management and growth of Centerfield’s third party media sources in the insurance industry. This role will demand equal parts data-interpretation and relationship management skills as you will be responsible for the profitable management of an existing book of business as well as business development to grow your portfolio of marketing channels. 

• Publisher Relationship Management:
• Serve as the key contact for third party affiliates, focusing on their retention and growth.
• Develop and foster relationships with all publisher touch points, ensuring publisher satisfaction.
• Strategic Planning and Onboarding:
• Prepare implementation plans and lead publisher onboarding, presenting content strategy and improvement plans.
• Collaborate closely with publishers to identify and respond to needs, including approving marketing content and providing insight on best practices for setup and implementation.
• Content Evaluation and Management:
• Regularly assess the quality and profitability of media, geo’s, and consumer attributes that align with our client's KPIs.
• Identify and explore new opportunities within existing accounts, collaborating with the analytics teams to provide useful data to provide direction.
• Operational Excellence:
• Work closely with Ad Operations on day-to-day operational processes, from campaign set-up to troubleshooting and QA.
• Collaborate with Analytics to determine root causes for customer success or failure, driving requirements for product or process enhancement.
• Adhere to established processes and workflows related to campaign set-up, pixel placement strategy, creative execution, ad trafficking, and campaign management.
• Provide input on new processes and workflows as needed.
• Cross-Functional Collaboration:
• Partner with client-facing team to understand client needs and key performance metrics in an attempt to meet and exceed goals throughout campaigns.
• Data-Driven Management:
• Leverage technical tools and quantitative data to manage campaigns, ensuring success, high customer satisfaction, and renewals.
• Prepare campaign insights reporting, including analysis and research.

• 3 years of experience in Affiliate Marketing and/or Account Management. 
• Strong analytical skills, business acumen, and decision-making abilities in a fast-paced environment for the insurance lead generation industry.
• Preferred - Experience in the Insurance, Medicare/Health, and/or Calls industry.
• Communication and Relationship Building: Dynamic personality with effective communication skills, both written and oral, capable of influencing diverse audiences at all levels.
• Innovative Mindset: Passion for business and a proactive approach to improving and growing assigned media partnerships.
• Bachelor's Degree in an appropriate field of study or equivalent work experience.

• This is a hybrid position, and employees are expected to work from our Playa Vista, CA office every Tuesday, Wednesday & Thursday
• Competitive salary semi-annual bonus
• Unlimited PTO – take a break when you need it!
• Industry-leading medical, dental, and vision plans generous parental leave
• 401(k) company match plan – fully vested on day 1
• Outside patio overlooking Playa Vista cabanas, firepits & working grills
• Monthly happy hours, catered lunches daily food trucks
• Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
• Fully stocked kitchens with snacks & drinks
• Breakroom supplied with games, couches, workout equipment weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training)
• Free onsite gym locker rooms
• Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
• Monthly team outings (ball games, casino night, hikes, etc.)
• Career growth – we enjoy promoting from within!

To learn more, visit us Here.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

As a reminder, If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.

For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. 

Salary : $100,000 - $120,000