Dispatcher

Overview

Schedule and coordinate workflow for East Coast operational areas. Schedule and coordinate flow of work based on customer orders, establish priorities and availability of personnel, equipment, and resources. Select and schedule marine personnel for tugs and barges. Maintain records, process paperwork to ensure proper billing for services to customers. Maintain communications with vessel Captains and barge PICs regarding change of orders via computer or cell communications. Assist in developing and monitor procedures and programs to track company and crew activities. Dispatch personnel in response to incidents and emergency requests from vessels. 

Responsibilities

• Schedule offshore and/or NY harbor bunkers as assigned by your direct supervisor.
• Cover extra shifts as assigned for supplementary income to help cover vacation and sick time within your department.
• Regularly meet with terminals, agents, customers and inspection companies to build relationship and maintain customer satisfaction.
• Implement customer barge operations schedules as specified and supporting their schedule by working with the agents to keep accurate timelines of vessel schedules.
• Provide vessel position and status reports daily and working to provide relevant customer updates throughout the day
• Assist in management of crew including hours, timecards, Dispatch payroll approvals, and logistics for crew changes.
• Source competitive rate fleeting for Company equipment in NY harbor and other East Coast operating areas.
• Maintain streamlined communication with the Contracting Officer Representative and/or the Customers Barge Lead Scheduler.
• Acquire, document, and execute moorage and ship services for equipment on/off hire with company as well as preparing relative bills for services.
• Track, monitor, and report on daily operations.
• Equal distribution of work among marine personnel.
• Special attention and execution of accuracy of prepared paperwork.
• Employee feedback on scheduling courtesy and communications.
• Adherence and understanding of company operating policies and procedures.
• Deal with customers with good judgement, discretion, and tact.
• Monitor and ensure managed vessels are in accordance with contract regulations.
• Perform related duties as assigned by the Dispatch Manager and Operations Department.
• Perform in Company Incident Command System as assigned.

Qualifications

• Extensive knowledge of the local East Coast Harbor operating areas.
• Four (4) year college education in Maritime or related studies; or equivalent experience.
• Three (3) years of increasingly responsible fleet management in the logistics industry.
• Knowledge of local East Coast terminal requirements and guidelines preferred
• Extensive knowledge of tugboat and oil transportation industry.
• Knowledge of tug and barge maintenance systems and equipment.
• USCG license and Tankerman PIC endorsement preferred.
• Previous experience working directly with government agencies.
• Strong working knowledge of Microsoft Word and Excel applications.
• Maintain the confidentiality of all sensitive materials and communications.
• Ability to work independently with minimal or no guidance.
• Must be capable of calculating barge load and discharge plans.
• Ability to understand and execute complex oral and written instructions.
• Ability to interface with others using courtesy, tact, and good judgment.
• Valid State Driver’s License.
• Valid TWIC or obtain upon hire.

Job Condition and Environment

• Required to sit for long periods of time.
• Infrequent light physical effort required.
• Work with computers, fax machines, copiers, telephones.

Expected Hours of Work

• Normal working hours during the initial training period are between 0800-1700 M-F with additional coverage on the weekends and evening hours as needed. After the initial training period is completed, this dispatcher will be put on a 5/5 day 12 hour schedule. Additional hours may be required based on operational demands and directed by your supervisor. Schedule is subject to change and can include days, nights or a combination of both on a rotating schedule.

Company Overview

Centerline Logistics is a leading provider of marine transportation services in the United States. Centerline Logistics operates on the United States West Coast (including Alaska and Hawaii), United States East Coast (including Puerto Rico), the United States Gulf Coast and the Mississippi River System. Services provided include the transportation and storage of petroleum products, tanker escort, ship assist, the transportation of general cargo and rescue towing. Centerline Logistics is the parent company of eight businesses specializing in marine services and a bulk liquids terminal business. Centerline Logistics provides accounting, administrative, human resources, safety and environmental services, and other support to the subsidiary companies. 

The Company offers Medical, Dental, Vision, Life and AD&D options to our employees and their eligible dependents after meeting Company requirements. 401(k) options, Disability Insurance, sick pay, vacation pay, 10 paid holidays per calendar year (subject to work schedule) and Healthcare and/or Dependent Care FSAs are also available to our employees after meeting Company requirements. All benefits information may be subject to change based on any current or updated benefit plan year changes and/or Collective Bargaining Agreements.

We are an Equal Employment Opportunity and Drug Free Work place. Pre-employment drug testing is required.