What are the responsibilities and job description for the Director, Service Area position at CenterPoint Energy?
Date: Jan 30, 2025
Location: Houston, TX, US, 77002
Company: CenterPoint Energy
CenterPoint Energy and its predecessor companies have been in business for more than 150 years.
Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
Job Summary
CenterPoint Energy is looking for a Service Area Director to join our Electric Operations Team, located in Houston, TX.
You will have the ability to: be responsible for all customer issues and relationships with all cities, county and state governments, Chambers of Commerce and other professional organizations within the service area. This position is accountable and responsible for all electric business operations within the geographic area of the service center.
Essential Functions
- Direct and communicate strategic direction of business unit staff, and provide guidance on financial, reliability, and customer issues.
- Establish and deliver on territory goals that utilize the Company’s long range corporate plans coupled with information on industry, economic, and environmental trends to develop these strategies.
- Implement necessary Emergency Operations Plans for the service area to restore service to the customers as soon as possible while maintaining crew and public safety: may require 24-hour availability for extended timeframe.
- Evaluate the service center’s ability to satisfy customer needs and balance resources to meet these needs.
- Serve as leader for system wide trouble response in managing resource application to service recovery across CNP footprint.
- Provide developmental opportunities that allow staff talents to be identified and groomed.
- Provide managerial guidance to staff on reporting needs and requirements. Review periodic reports on activities status, productivity, budget variance, and all significant business issues. Determine if corrective action is needed and direct changes which need to be made.
- Develop, maintain, and monitor the service center budget in conjunction with the overall Distribution Operations budget.
- Maintain current knowledge of corporate and departmental policies and procedures.
- Provide positive representation for CenterPoint Energy and to the public, to customers and to the employees through membership in professional organizations, serving on Company task forces, conducting employee meetings, and visiting job sites.
- Be available for consultations with other department managers and direct reporting supervisors on as needed basis to provide direction necessary for day-to-day operations and to address cross functional issues.
Education Description
- Bachelor’s degree in a technical or business discipline preferred.
- Will consider relevant job-related CenterPoint Energy or industry-related experience in lieu of degree.
Experience
- Eight to twelve years work experience, including career progression in positions of increasing scope and responsibility and leadership/decision making experience in a supervisory capacity. Utility operations experience preferred.
We want you to know
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.
What we bring to you
- Competitive pay
- Paid training
- Benefits eligibility begins on your first day
- Transit subsidies
- Flexible work schedule, paid holidays and paid time off
- Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
- Professional growth and development programs including tuition reimbursement
- 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution
Job Type: Full Time
Posting Start Date: 01/30/2025
Posting End Date: 02/13/2025
Posting Start Date: 01/30/2025
Posting End Date: 02/13/2025
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
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Nearest Major Market: Houston
