Material Services Representative

You will have the ability to:provide administrative support in the Purchasing & Logistics Department to support the supply chain needs and requirements of Home Service Plus and utility operations; and to ensure that all necessary activity is performed in a safe, expeditious, cost effective, and customer sensitive manner.

To be successful in this role you will:

• Performs timely and professional communication via telephone, fax, email, and letter to suppliers, subcontractors, and internal/external customers pertaining to necessary daily activities and work in process.
• Monitor the daily/weekly/monthly systems/processes/reports to identify and correct exceptions/error conditions to insure the integrity of the materials system and processes as instructed, required, or warranted.
• Perform additions, deletions, record updates, and general maintenance including, but not limited to, inventory location records, item records, inventory returns, ad-hoc inventory adjustments, and vendor records to insure information is current and accurate.
• Perform administrative duties in support of the physical inventory and reconciliation process of the Main Distribution Center, Field Operations, and contractor field locations; insuring the integrity of the count process and corresponding results.
• Research and process materials invoices via workflow. Investigate and resolve procurement matching errors to insure timely payment to suppliers while maintaining inventory accuracy.
• Communicate with A/P staff as necessary to insure suppliers are paid accurately and timely.
• Perform daily creation of customer billing for time & material (T&M) work performed.
• Create system generated purchase orders within 24 hours of placement with suppliers.
• Maintain confirming PO logs, communicate PO's to suppliers, update/change PO's as instructed/as needed, and maintain PO files and necessary back-up documentation.Process PO receipting as necessary.
• Perform required data entry into daily bid system to insure timely entry of supplier responses
• Process all part returns using applicable systems to ensure that customers are credited accurately, appropriate internal account numbers are hit, and inventory is returned to the proper storeroom or supplier.
• Process return/recovery of warranty applicable parts and associated warranty labor claims via supplier appropriate standards and methods, to maximize potential warranty recovery.
• Process warranty parts and labor reimbursements/credit memos received from suppliers in an appropriate and timely manner to maximize monetary reimbursement.
• Reconcile aging warranty claims and contact vendors to ensure that claims are paid by vendors in a timely fashion.

Requires a high school diploma or the equivalent knowledge of English, mathematics (addition, subtraction, multiplication, division, fractions, and percentages), punctuation, grammar and spelling.

Requires a minimum of two (2) years' experience using a highly computerized order processing system, purchasing, billing, inventory control, or material management system.