What are the responsibilities and job description for the Patient Coordinator position at Centerpoint Health?
Centerpoint Health is an FQHC looking for a Patient Coordinator for our Middletown and Franklin, OH locations. We provide services in primary health care, dental, ob-gyn, and behavioral health, and are in need of a full-time Patient Coordinator to join our amazing team!
This position supports the mission and vision of Centerpoint Health by working directly with patients to help them navigate and access community services while adopting healthy behaviors. The Patient Coordinator will promote, maintain, and improve individual and community health through screenings and data monitoring. Patient Coordinators provide creative strategies, materials, and tools for training, educating, and changing lifestyle behaviors and are active promoters of health in their community.
Job Duties:
• Screen all incoming patients including eligible Medicare and Medicaid beneficiaries in the designated primary care clinics.
• Help individuals, families, groups, and communities develop their understanding and access to resources including health insurance, food, housing, quality care, and healthcare information. • Help to build understanding and social capital to support healthier behaviors and lifestyle choices.
• Hold or staff a table at workshops, group discussions, and community events to learn/advocate about ways the community can promote good health.
• Arrange transportation for healthcare appointments.
• Advocate for patient and community health needs.
• Provide culturally appropriate health education and information.
• Provide informal counseling and guidance on health behaviors.
• Responsible for reviewing and coordinating provider requests for referrals to outside specialists.
• Arranges and monitors referrals for CPH patients to outside specialists.
• Communicates with providers as needed to obtain input on coordination of care issues.
• Identifies providers for appropriate specialty that will accept patient’s insurance coverage, arranging appointments as needed. • Documents and informs patient of referral, prepares referral forms and transmits required information to specialists.
• Conforms with and abides by all regulations, policies, work practices and instructions.
• Instrumental in closing the referral loop.
• Works collaboratively with nurse care managers.
• Other duties as assigned.
Certifications/Credentials:
• High school diploma
• Associates degree preferred
• Community Health Worker certification preferred
• Able to spend significant time standing and walking.
• Able to use equipment required for the delivery of services.
• Detail-oriented
• Possess strong working knowledge of data collection. Familiarity with statistics preferred.
• Ability to work collaboratively within an integrated health care environment.
• Demonstrate strong oral and written communication skills when interacting with patients, families, and other health care providers. • Ability to work with interruptions, manage priorities, and work unsupervised.
• Ability to be adaptive, flexible, relatable, and responsive to the needs of the health center and the needs of patients.
• Proficient computer skills, including Microsoft Office. Previous knowledge of Electronic Medical Records preferred.
Bloodborne Pathogens Exposure: Category I
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required, but do not encompass all potential job functions. Must be able to lift up to 25 lbs., bend, manage steps, push, pull, and squat. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
*This position is contingent upon a successful background check, health requirements and drug test.
*We do not offer visa sponsorship for this position.
*For more information about Centerpoint Health visit www.centerpointhealth.org
Centerpoint Health is an equal opportunity employer who values diversity and is committed to creating an inclusive environment for all employees.
Benefits:
Employee health insurance
Employee assistance program
Paid time off
Referral program
Retirement plan
Schedule:
Day shift
Monday to Friday
Work Location: In person
Job Type: Full-Time
Ability to commute/relocate:
Franklin, OH 45005 and Middletown, OH 45042: Reliably commute or planning to relocate before starting work (Required)
