What are the responsibilities and job description for the Client Support Specialist position at CenterPoint Marketing?
Company Overview
CenterPoint Marketing creates outstanding exhibits, events, and branded environments that captivate customers and elevate our clients' brands. With over 40 years of experience, we blend innovative design, expert craftsmanship, flawless execution, and exceptional customer service to deliver remarkable solutions to our clients.
We value quality, service, integrity, and innovation. These principles define our identity and guide our actions, shaping a dynamic and inclusive workplace.
Job Description
We are seeking a dynamic Account Coordinator to join our team in the fast-paced trade show industry. In this role, you will play a pivotal part in supporting the Senior Account Manager in coordinating all aspects of our client's trade show participation.
Key Responsibilities:
- Work closely with the Senior Account Manager and other internal departments to coordinate all aspects of a client's trade show participation.
- Prepare and complete 'show service' orders for client events. This includes interacting with third-party vendors as necessary to meet client needs and objectives as well as soliciting and reviewing bids for various services.
- Prepare, organize, and distribute pertinent information and documents relative to client projects (e.g., timelines, schedules, check requests, estimates, invoices, etc.).
- Track and reconcile expenses and overall budgets for each project.
- Interact with clients and provide day-to-day support as needed.
Requirements:
- Good communication skills and a commitment to exceptional customer service.
- Detail-oriented with excellent organizational skills and the ability to manage multiple projects simultaneously.
- Proactive and able to problem-solve and work independently.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Some travel will be required.
