What are the responsibilities and job description for the Senior Account Coordinator position at CenterPoint Marketing?
CenterPoint Marketing creates exceptional trade show experiences that captivate customers and elevate our clients' brands. With over 40 years of experience, we blend innovative design, expert craftsmanship, flawless execution, and exceptional customer service to deliver remarkable solutions to our clients.
Our Company Values:
- Quality
- Service
- Integrity
- Innovation
We are seeking a dynamic professional to join our team in the fast-paced trade show industry. In this role, you will play a pivotal part in supporting the Senior Account Manager in coordinating all aspects of our client's trade show participation.
Key Responsibilities:
- Work closely with internal departments to manage all aspects of a client's trade show participation; ensure projects are on track and deadlines are being met.
- Prepare and complete 'show service' orders for client events; interact with third-party vendors as necessary to meet client needs and solicit bids for various services.
- Prepare, organize, and distribute pertinent information and documents relative to client projects (e.g., timelines, schedules, check requests, estimates, invoices).
- Act as a liaison between clients and internal departments as well as outside vendors; address issues or delays in a project and communicate client feedback.
- Work independently and with little supervision at times.
- Track and reconcile expenses and overall budgets for projects.
- Interact with clients and provide day-to-day support as needed.
- Discuss strategy with clients and ensure all work components align with brand and project objectives.
- Develop working knowledge of clients' exhibit assets as well as their yearly trade show and event schedules.
- Work with the warehouse to manage and document client product inventory for shows and events as needed.
Required Skills and Qualifications:
- A commitment to exceptional customer service.
- Detail-oriented with excellent organizational skills and the ability to manage multiple projects simultaneously; the ability to follow through and meet deadlines is essential.
- Proactive and able to problem-solve and work independently.
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
- Effective management of budgets for multiple projects.
- Ability to confidently lead and communicate (written and orally) with clients and internal staff.
- Ability to make decisions independently and with initiative.
- Anticipate obstacles and have a sense of urgency.
- Some travel to client shows and events may be required.
Education and Experience:
- A minimum of 5-7 years of account management/project management experience.
- Prior experience in trade show or event management is a plus.
- Bachelor's degree in Business, Business Administration, or related field, or comparable record of sales leadership experience required.
