Procedure Coordinator, (CMA/RMA required)

The Centers for Gastroenterology’s (CFG) mission is to deliver the highest quality Gastrointestinal healthcare in Northern Colorado. We are a privately owned organization that excels at caring for our employees and our communities, one patient at a time. If you want to make a difference in people’s lives, come join us!

Position Summary

The Procedure Coordinator provides timely and efficient communication between patients, CFG clinical staff, providers, hospitals, and outpatient surgery centers. Our patients can be scheduled at the following locations: Northern Colorado Endoscopy Center (NCEC), Poudre Valley Hospital (PVH), Medical Center of the Rockies (MCR), McKee, Greeley Hospital (GRH), Skyline Endoscopy Center, and Harmony Surgery Center (HASC).

The position requires strong attention to detail, effective communication skills, a can-do attitude, resiliency, flexibility, the ability to see the big picture, and strong commitment to following through with patient needs.

Essential Job Functions

• Facilitate and manage clinical communications between CFG and Surgery Centers.
• Place orders for recommended procedures after provider reviews referral; and communicate scheduling needs with procedure scheduling team.
• Contact patients scheduled for procedures screening questionnaire.
• Coordinate necessary blood thinner holds and communicate the information to both patients and prescribing physicians.
• Answer patients’ procedure prep questions.
• Other duties as assigned.

Experience/Education

• Must have a current Nationally Certified or Registered Medical Assistant credential and graduated from an accredited school for Medical Assisting.
• High school or equivalent diploma
• Current CPR/BLS

Required Competencies

• Effective communication skills—over the phone, through email, and in-person.
• Excellent attention to detail, curiosity, and ability to ask appropriate follow-up questions to help you investigate patient cases when necessary.
• Superb listening skills.
• Teamwork.
• Ability to thrive in fast-paced environments and a clear sense of urgency!
• Respect for all.

Preferred Competencies

• Associate degree in Medical Assisting
• Ability to speak, read, and write Spanish
• At least 2 years of experience in a clinic setting
• Previous GI experience is a bonus

Working Conditions and Physical Requirements

Ability to walk, stand, stoop, bend or sit for extended periods of time.

Physical demands:

• Walking 30%- assisting patients, delivering information to other departments.
• Sitting 70%- entering data into the computer system; answering the telephone.
• Ability to speak clearly to be understood by employees and patients.
• Ability to hear within normal range even with a noisy desk work area.
• Acuity near and far. Ability to see within normal parameters, and to distinguish colors.
• Works in a well-lit heated/air-conditioned environment.
• Work may involve exposure to communicable diseases and other conditions common to a clinic environment.
• Must be able to drive between facilities.
• May have to assist patients which would involve lifting to 50 lbs

Equipment used: VS machine, Computer, Fax Machine, Copier, Telephone

Equal Employment Opportunity

The Centers for Gastroenterology is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military or veteran status.

Benefits:

The Centers for Gastroenterology is proud to offer medical, dental, vision, life insurance, identity theft protection, a monthly HSA contribution, a 401(k) option with employer matching, 7 paid holidays, a personal holiday, a generous PTO package, a quarterly bonus program, an Employee Assistance program, voluntary accident and critical illness benefits, professional development opportunities, and of course, an awesome work environment!

Job Type: Full-time

Pay: $19.75 - $24.31 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• No weekends

Application Question(s):

• Are you related to a current employee of Centers for Gastroenterology?

Experience:

• Medical office: 1 year (Required)
• Computer skills: 1 year (Preferred)
• Epic: 1 year (Required)

License/Certification:

• Certified or Registered Medical Assistant license (Required)

Work Location: In person

Salary : $20 - $24