PAYROLL SPECIALIST-UNEMPLOYMENT

MCFI Main Campus - Milwaukee, WI

• Description
• GENERAL FUNCTIONS

This position is responsible for processing of all unemployment insurance related issues for the Fiscal, IRIS and North Carolina programs. Also provides assistance where needed in the Dept. The mission of this position is to be a team player within the department and to treat all customers with problem solving in mind.

• ESSENTIAL DUTIES AND RESPONSIBILITIES
• Process and correct documents received from DWD and North Carolina DES that would include but not limited to : warrants, levies, invoices and other employer documents.
• Process manual file uploads to report wage information outside of quarter end reporting.
• Prepare check requests for manual payments outside of the quarter end reporting.
• Maintain the working relationship with all contacts at DWD and North Carolina DES.
• Maintain individual client files.
• Complete online UC account number requests.
• Assist with Quarterly Tax Returns and Year-end Processing.
• Provide courteous and professional service at the payroll window.
• Provide courteous and professional service in answering telephone inquiries.
• Train and supervise volunteers as needed.
• Practice and promote safety in the work place.
• Perform other related duties as assigned.
• Qualifications
• EXPERIENCE AND SKILLS

Requires some college in business / accounting, degree preferred, or a high school diploma with an equivalent combination of training and experience which will provide the necessary knowledge, skills and abilities. Provides a positive and flexible attitude that will continually improve the work environment so that work can be performed in a more effective and satisfying manner. Ability to establish and maintain a positive working relationship with payroll team, staff, clients and the public. Ability to maintain strict confidentiality. Ability to perform work with a high degree of accuracy. Ability to effectively utilize and / or learn both PC based and mini-computer software. Ability to coordinate work to meet deadlines. Knowledge of relevant book keeping / accounting principles. Ability to prioritize duties and function effectively in a multi-task environment. Ability to operate under and explain agency and departmental procedures and guidelines.

Moderate knowledge of PC software and ability to learn new software. Ability to direct the work of volunteer or temporaries as needed. Ability and desire to cross-train; learn the work of other departmental staff in an effort to provide an effective back up when needed. Maintain a high energy level that is focused on completing departmental and agency goals in a professional and timely manner. Possess the desire to learn and grow with the job, enhancing responsibility and skill to a higher level.

Aural and verbal ability consistent with the need to effectively communicate with both internal and external customers. Ability to input data into a computer system for an extended period of time, requiring both appropriate visual abilities and manual dexterity. Ability to operate a 1O-key calculating machine on a touch basls. Physical and mental endurance adequate to work an occasional ten to twelve hour work day without losing focus or mental acuity. Must deal with an excessive amount of phone calls. Full time position with additional amount of overtime hours to meet deadlines. Must be able to communicate with disabled individuals.

This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position._ _The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position._

CFI is an Equal Opportunity / Affirmative Action Employer and promotes a Drug Free Work Environment_