What are the responsibilities and job description for the IT Specialist (Systems Analysis) position at Centers for Medicare & Medicaid Services?
Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Information Technology(OIT), FCMBCH - DIV OF APPLCTNS DVPMT & SUPP. As a IT Specialist (Systems Analysis), GS-2210-11, you will develop, maintain, and continuously improve information technology (IT) data systems. The incumbent analyzes business requirements to identify and evaluate potential technological solutions. Responsibilities Conducts analytical studies and provides recommendations for improvements to systems and applications. Evaluates new software products or participates in pilot projects to analyze procedures and make recommendations on implementation approaches. Coordinates program assignments with all concerned parties, both internally and externally, as required to diagnose problems and develop viable courses of action. Coordinates, attends, and presents at meetings and seminars concerning policies, projects, and data related to assigned areas of responsibility. Requirements Conditions of Employment Qualifications ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. I have IT-related experience, demonstrated by paid or unpaid experience obtained in either the private or public sector and / or completion of specific, intensive training that demonstrates that I possess each of the following four competencies : (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND In order to qualify for the GS-11, you must meet the following : You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-09 grade level in the Federal government, obtained in either the private or public sector), to include : 1.) Developing and implementing Projects for IT systems (e.g. Agile methodologies / tools, Salesforce, ServiceNow, Qualtrics). 2.) Supporting IT customer service responsibilities and identifying problems and challenges facing systems and applications (e.g. managing Help Desk tickets and trend analysis on customer issues). 3.) Developing IT customer service contract artifacts ensuring accuracy and contract compliance (e.g. Statement of Objectives (SOO), contract modifications and performance evaluations).. - OR - Substitution of Education for Experience : You may substitute education for specialized experience at the GS-11 level by possessing a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or equivalent doctoral degree or LL.M., if related to the position being filled. - OR - Combination of Experience and Education : Only graduate education in excess of the amount required for the GS-09 grade level may be used to qualify applicants for positions at the grade GS-11. Therefore, only education in excess of a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree, may be used to combine education and experience. TRANSCRIPTS are required to verify satisfactory completion of the educational requirement related to substitution of education for experience and combination of experience and education. Please see "Required Documents" section below for what documentation is required at the time of application. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Click the following link to view the occupational questionnaire : Education Additional Information Bargaining Unit Position : Yes- American Federation of Government Employees, Local 1923 Tour of Duty : Flexible Recruitment / Relocation Incentive : Not Authorized Financial Disclosure : Not Required Workplace Flexibility at CMS : This position has a regular and recurring reporting requirement to the CMS office listed in this announcement; however, CMS offers flexible working arrangements and allows employees the opportunity to participate in telework combined with alternative work schedules at the manager's discretion. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Supervisory positions must report a minimum 2 times per week and non-Supervisory positions must report a minimum of 2 times per pay period. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at www.opm.gov / rif / employee_guides / career_transition.asp.
