What are the responsibilities and job description for the Network Operations Engineer position at CentersquareDC?
The Network Operations Engineer here at Centersquare DC is responsible for operating and troubleshooting corporate and service provider networks, with expertise in BGP, VXLAN, EVPN, and DMVPN. This role demands fast customer issue resolution, deep technical analysis, and execution of critical network changes. Responsibilities also include site deployments, lifecycle management across data centers and offices, and close collaboration with internal teams to maintain enterprise reliability and resiliency. The position follows a set schedule but includes 24x7x365 escalation support.
Responsibilities:
- Configure, and maintain network solutions for corporate and service provider environments.
- Implement and troubleshoot advanced protocols, including BGP, VXLAN, EVPN, and DMVPN.
- Perform circuit testing and ensure proper connectivity.
- Monitor and address security and compliance issues proactively.
- Manage lifecycle operations for network devices, including upgrades and decommissioning.
- Provide escalation support for critical customer tickets and incidents, ensuring prompt resolution.
- Collaborate with internal teams to deploy and maintain a high-availability infrastructure.
- Document standards, policies, and configurations to support operational efficiency.
- Participate in a 24x7x365 on-call rotation to support network reliability.
- Build strong relationships with customers by understanding their objectives and delivering tailored network solutions.
Required Skills:
- 5 years of experience with IP networking in corporate or service provider environments.
- Expertise in L2/L3 networking, TCP/IP, Multilayer Switches, and protocols like ARP, STP, VLAN, TCP, UDP, VRRP, and BGP.
- Intermediate knowledge of BGP, EVPN, VXLAN, DMVPN, and related protocols.
- Proficiency with Juniper and Cisco network equipment.
- Experience with troubleshooting tools like Wireshark, SNMP, TCPDump.
- Strong understanding of security concepts, compliance practices, and AAA frameworks.
- Excellent troubleshooting and root cause analysis skills in high-availability environments.
- Effective communication and customer service skills to manage escalations and priorities.
- Exhibits a self-driven attitude with the ability to prioritize tasks and take ownership of projects.
- Familiarity with optical networking is advantageous but not essential.
- Certifications (e.g., CCNP, JNCIS) are a plus but not required.
The above-referenced position summary is a guideline designed to present an overview of job duties and is not intended to be a comprehensive list of responsibilities and requirements.
Centersquare DC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
