Family Resource Specialist TN

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

As the first point of contact for families referred to the program, the FAW completes the initial screening to determine eligibility for services and arranges for services and supports. The FAW provide referrals, tracks resources in the community, and engages community members and/or organizations.

This is a Bilingual English/Spanish position that will provide translation services and be the first point of contact for families referred to the program, the FAW completes the initial screening to determine eligibility for services and arranges for services and supports. The FAW provide referrals, tracks resources in the community, and engages community members and/or organizations.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provides ongoing and continuous outreach to build relationships with community referral sources.
• Creatively engages new community partners and referral sources.
• Serves as the main point of contact for incoming referrals for the designated area.
• Maintains required documentation.
• Will be point of contact for Mother to Mother, orchestrating orders and pickups as well as completing requirements of the partnership such as volunteering.
• Assist in preparation of required monthly, quarterly and annual statistical reports.
• Participates in training according to requirements of HFA guidelines, GKI and DOH contract.
• Conduct chart reviews for team twice a year.
• Builds and Maintains relationships with community partners through intentional outreach efforts and attendance at community meetings.
• Maintains and updates resource log on shared drive.
• Attends training and other mandatory meetings
• Coordinate parent groups and/or graduations for participants in the community, as well as other support groups (smoking cessation, breastfeeding, etc) as needed.
• Collects data required by funding source to document compliance.
• Performs other related duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Skilled at maintaining a culture of respect.
• Able to work both independently and a part of a team.
• Understanding of social and emotional development for children ages birth to five
• Knowledge of appropriate development milestones for children ages birth to five
• Infant Mental Health Endorsement Preferred.

QUALIFICATIONS

Education Level

Bachelors Degree required. An associate degree with experience and proof of ongoing enrollment in a Bachelor’s degree program until graduation from a Bachelor’s degree program accepted.

Years of Experience

N/A

Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Standing – 20%

Sitting – 80%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.