Family Resource Developer

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Job Description

SUMMARY OF POSITION

Assists with logistical planning, overcoming obstacles, addressing stigma and providing support to clients and their families who are navigating the mental health system. This includes performing continuing assessment of needs and functioning, maintenance of appropriate documentation, assisting with development and implementation of plans consistent with client’s needs, linkages to appropriate services, advocating on their behalf, providing support, client-centered consultations and community-based outreach.

Essential Duties & Responsibilities

• Assists clients with making linkages with internal and external resources as outlined in service plan and in coordination with Integrated Healthcare Services. Maintains appropriate contact with referral sources including providing information on client progress, behavior, and needs (with appropriate releases), and maintaining ongoing consultation when appropriate.
• Assists client in making discharge plans and provide follow up services as assigned.
• Completes and submits all required clinical documentation within established timeframes (generally within 24 hours of service provision). To ensure a complete clinical record, completes Progress Contact Notes for all contacts, canceled/failed appointments and attempted contacts with clients and collaterals within established timeframes.
  
  

Knowledge, Skills & Abilities

• Effectively communicate via written, verbal, in person and virtual methods.
• Knowledge of community geographical awareness and of community and agency resources
• Knowledge of guidelines for confidentiality and professional ethics.
• Skill in customer service techniques.
  
  

Qualifications

Education Level

Associate's degree plus two years of related work experience, parent or caregiver of a child or adolescent with Severe Emotional Disturbance (SED) who has navigated multiple child/adolescent service systems on behalf of or as a client of the mental health system preferred. Bachelor’s degree preferred.

Years Of Experience

Two years of related work experience, parent or caregiver of a child or adolescent with Severe Emotional Disturbance (SED) who has navigated multiple child/adolescent service systems on behalf of or as a client of the mental health system preferred. Bachelor’s degree preferred.

Certification/Licensure

CPR Certification is required or must be willing to obtain upon employment.

Physical Requirements

Task Percentage of Time/Frequency

Standing - 20%

Sitting - 80%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting - occasional

Bending - occasional

Time Type

Full time

Pay Range

$16.50--$23.10

Benefits

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program
  
  

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.