What are the responsibilities and job description for the Retail Check-In Coordinator position at Centex Auto Title?
Centex Auto Title is seeking an outgoing, customer-focused check-in coordinator to join our Retail Division. In this role, you will play a crucial role in guiding our walk-in clients through their auto title and registration needs, ensuring accuracy of all necessary documents, and providing exceptional service throughout the entire transaction. As the face of Centex, your expertise and dedication to maintaining rigorous standards of excellence will contribute to creating a positive and friendly experience for our clients.
About Centex
We're a fast-growing small business opening a brand new location in north Austin. Our work environment includes:
- On-the-job training
- Lively atmosphere
- Growth opportunities
- Casual work attire
We provide DMV and County services such as issuing license plates for trucks, cars, motorcycles, etc. We are licensed by the county and state but are fully independent. We strive to make the title and registration process a great experience for our customers. Check out our hundreds of 5-star Google reviews to see the proof of this.
It begins from the inside-out with our incredible team. We are supportive and inclusive, and we hold ourselves and our team members to a high standard. We're growing our customer base and will be growing our team at the same time. Come join us!
Responsibilities
The Check-in coordinator responsibilities include the following:
- Daily opening and setup tasks including equipment checks.
- Greeting customers and answering questions.
- Reviewing documents and working with customers to ensure proper, error-free paperwork is provided.
- Relaying customer questions to clerks and management.
- Daily closing tasks ensuring all equipment and documentation are ready for the next day.
Requirements
- Language: English, Spanish bilingual preferred
- High school diploma or equivalent; additional education or relevant certifications are a plus.
- Excellent organizational, written/verbal communication skills
- Adaptability and flexibility
- Strong attention to detail
- Positive attitude and willingness to learn
- Able to pass pre-employment criminal background check
Job Details
- Schedule: Monday - Friday 8:30 AM - 4:00 PM
- Location: In-person
Benefits
- 401k (4% matching)
- Paid Time Off (Starts accruing on day one)
- Paid Holidays
- Retention Bonuses
- Career Development
- Monthly Team Lunch
- Quarterly Team Offsite
- Great team environment
Centex Auto Title is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $19
