BRANCH MANAGER

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center / Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity / Equity / Inclusion Council, Career Growth, Work / Life Balance, AND MORE.

Supervisory Duties : Manage branch team(s).

Summary : The Branch Manager is accountable for overseeing branch team(s). The manager is accountable for maximizing branch growth, revenues, client experience and insuring compliance with all banking laws and regulations. As a manager in our branch network, you will drive all facets of sales and service by motivating your team to achieve sales targets, acquire new clients and business relationships, initiate referrals to business partners and deepen all existing client relationships. In addition, the Branch Manager is accountable for the daily operation of the branch through the coaching, training, and development of branch associates. Managers are also expected to be purposefully involved and visible in the community and leverage contacts to create a pipeline of new business. This role requires strong people management and relationship skills, effective communication / presentation abilities and strong personal sales performance in addition to maximizing the sales performance of each team member to enrich lives for an even better tomorrow.

Essential Duties :

• Leads and motivates based on Centier's Mission, Essentials of Excellence, and Values.
• Ability to use independent judgement and safe and sound decision making to limit risk to both clients and the bank.
• Plan and coordinate short-term and long-term strategies to assure branch goals are met.
• Strategically research your market including consumer and business needs, rival product / service offerings, market conditions, trends, and opportunities. Develop a sales plan to assist in reaching branch goals and market share
• Create a sales culture and hold self and team accountable for successful business development, relationship management and client retention strategies.
• Participate in and manage the Servant Sales process per established guidelines.
• Maintain and expand existing client and business banking relationships and conduct outside sales efforts commensurate with market opportunity to generate new business.
• Refer clients to other lines of business within the bank and motivate your team to do the same.
• Work with sales partners to increase existing client relationships and acquire new.
• Responsible for partnering with small business clients to ensure they are using products and services that meet their needs and create value for the businesses.
• Serve clients by counseling them on their financial needs, complete account openings, and originating / closing loans.
• Provide team with timely, candid, constructive performance feedback through consistent structured routines, i.e., touch bases, huddle meetings, pipeline meetings, skill building meetings, and coaching sessions.
• Diligently oversee the performance management of the team including performance reviews, salary recommendations, coaching, action plans, schedules, hiring, discipline, and termination.
• Inspire, model, and motivate service and sales through team coaching and training to achieve an exceptional client experience.
• Ensure bank policies and standard operational procedures are consistently and uniformly applied throughout the branch. Work with Retail Operations to assist with branch questions, concerns, issues.
• Create schedules based on expected branch traffic and volume.
• Utilize data and reports, looking for trends and information to help reach branch goals.
• Represent Centier professionally with virtual and / or outside community involvement, external initiatives, and volunteerism.
• Foster career development for each associate toward their fullest potential to make good use of their skills and abilities.
• Recognize and celebrate individual and branch team successes.
• Be an ambassador for the Bank; promote the Bank by attending volunteer events, participating on teams and special projects as needed.
• Develop professional expertise through online courses, internal / external seminars, and trade-related publications.
• Follow the Essentials of Excellence and exhibit the Corporate Values in both external and internal interactions.

Other Duties :

Skills and Experience :

Minimum Qualifications :

What do I do now?

Disability Accommodation Statement

Centier Bank is an Equal Employment Opportunity / Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.

Equal Opportunity Employer : Disability / Veteran

Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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