What are the responsibilities and job description for the Quality & Integration Agent Testing position at Centific Global Solutions?
Job Details
Job Title: Quality & Integration Agent Testing
Redmond, WA - Onsite
Primary Focus: Customer Service Bot Behavior, Testing & Platform Integration
Core AI Stack, Azure, Testing, Security, Fraud Prevention
Key Skills & Qualifications:
- Customer Service Bot Behavior, Testing & Platform Integration
- Chatbot & conversational AI
- Power Apps, Power Automate integration
- Microsoft Graph API usage
- Prompt and behavior testing
- Debugging complex agent issues
- UI/UX integration of AI bots
- AI/ML evaluation and quality assurance
Expected Daily Responsibilities:
- Daily behavior testing and evaluation
- Debugging UI/bot integrations
- Integration with Power Platform, Graph API
- Monitoring live systems, analyzing user interactions
- Communication & reporting agent behavior issues
Daily Workload Distribution:
- Behavior & integration testing (40%)
- Debugging & refinement (30%)
- Monitoring & analysis (20%)
- Integration updates & documentation (10%)
Importance of Testing:
- Focused on real-world scenario tests & adversarial prompts
Salary : $80,000 - $90,000
