Clinical Accounts Manager

Centinel Spine®, LLC is the world’s largest privately held, pure play, spine company exclusively focused on addressing cervical and lumbar spinal disease. The company offers a continuum of trusted, brand-name, motion-preserving solutions backed by over 30 years of clinical success—providing the most clinically-proven technology platforms in the world for total disc replacement (prodisc®).

Today, Centinel Spine advances its pioneering culture and continues its mission to become the worldwide leading company addressing spinal disease anteriorly with the widest breadth and depth of technology platforms.  Centinel Spine stands alone as the only company with comprehensive motion-preserving solutions for both cervical and lumbar anterior column reconstruction.

About the opportunity

 If you are passionate about making a difference, we are looking for a Clinical Accounts Manager in Dallas, Texas, responsible for ensuring excellent clinical outcomes with our surgeon partners as well as with clinical study cases. This field-based position interacts with internal and external personnel to plan, coordinate, and execute a cross-functional strategy to exceed growth goals. The role reports to the Senior Clinical Accounts Manager.

Where you will make an impact:

• Align with Regional Managers on strategic arthroplasty targets for clinical meetings.
• Provide clinical support to new arthroplasty users (surgeons and distributors) to ensure the best possible outcome.
• Identify and manage ongoing training needs for key customers, OR support staff and sales teams.
• Attend clinical study surgical cases at assigned locations.
• Work in coordination with the product marketing team to execute strategies for Centinel products based on marketing programs and externally facing commercial initiatives.
• Partner with marketing and sales training team to develop training curriculum to advance, competitive technology knowledge, and company awareness.
• Educate and train clinicians, sales team and distributors to assure applicable regulatory compliance and understand the specifications and purposes of prodisc products.
• Collaborate with field-based Market Development Managers, Regional Sales Managers and Marketing to execute engagement plans to facilitate the surgeon relationships and utilization of Centinel technology.
• Partner with Operations and Marketing to ensure proper communication is provided to all corporate disciplines and departments.
• Work closely with management, surgeon advisors and marketing personnel with the objective of executing corporate objectives, identifying strategic opportunities and advancing Centinel Spine’s corporate philosophy.
• Performs other duties as assigned.

What you will bring:

• Bachelor’s Degree or Equivalent in related or practical area of practice.
• 3-5 years of Operating Room experience in sales or clinical role, preferably spine.
• Knowledge of AdvaMed and federal guidelines related to the healthcare industry or any federally regulated environment.
• Demonstrated relationship building skills with the ability to liaise between healthcare professionals, Sales, Marketing, Medical Education, Reimbursement, Clinical Operations and Product Development.
• Ability to accurately and effectively manage processes to ensure timely implementations and outcomes.
• Demonstrated relationship building and management skills with attention to detail.
• Effectively communicates and escalates challenges appropriately.
• Excellent written and oral communication skills.
• Proficient in Microsoft Excel, Word and Outlook.
• Ability to adapt to constant changes in workflows.
• Detail oriented and highly organized.

Where you will go:

• Remote field-based position.
• Up to 75% travel, with some weekends.

What we offer:

• Centinel Spine offers a competitive annual base salary with the ability to earn quarterly, and yearend bonus incentives based on target achievements.
• We offer a comprehensive healthcare benefits program that includes medical, dental, vision, life insurance and disability coverage along with the several voluntary benefit programs for work/life needs, effective on the first day of employment.
• We also offer generous paid time off and company paid holiday programs.    
• This is an excellent opportunity to work for a growing, team orientated company passionate about making a difference, improving patient lives.

Note: The above job description describes the general nature and level of work being performed by employees assigned to this position. It is not intended to be construed as an all-inclusive list of all responsibilities, duties and skills required of all employees assigned to this position. Duties, responsibilities and activities may change at any time with or without notice. Centinel Spine is proud to be an equal opportunity employer.