What are the responsibilities and job description for the Centor Remote Care Manager position at Centor?
Centor is a Gerresheimer company. Gerresheimer is an innovative systems and solutions provider and a global partner for the pharma, biotech and cosmetic industries. The company offers a comprehensive portfolio of pharmaceutical containment solutions, drug delivery systems and medical devices as well as solutions for the health industry. The product range includes digital solutions for therapy support, medication pumps, syringes, pens, auto-injectors and inhalers as well as vials, ampoules, tablet containers, infusion, dropper and syrup bottles and more. Gerresheimer ensures the safe delivery and reliable administration of drugs to the patient. With 35 production sites in 16 countries in Europe, America and Asia, Gerresheimer has a global presence and produces locally for regional markets. With around 12,000 employees, the company generated revenues of around €2bn in 2023. Gerresheimer AG is listed in the MDAX on the Frankfurt Stock Exchange (ISIN: DE000A0LD6E6).
Job Title: Patient Adherence Manager (Startup)
Location: [Charlotte, NC] (/Hybrid/In-Person)
Job Type: Full-time
Industry: Healthcare Technology / Patient Engagement
Job Type: Full-time
Industry: Healthcare Technology / Patient Engagement
About Us:
We are a fast-growing startup dedicated to improving patient adherence and health outcomes through innovative technology and personalized engagement strategies. Our mission is to bridge the gap between patients, providers, and pharmacies to ensure that individuals follow their prescribed treatment plans effectively.
Job Summary:
As a Patient Adherence Manager, you will play a pivotal role in developing and executing strategies to enhance patient compliance with treatment regimens. You will collaborate with healthcare providers, pharmaceutical companies, and technology teams to implement innovative adherence solutions. This is an opportunity to shape the direction of a high-impact startup while driving meaningful health outcomes.
Key Responsibilities:
- Develop and implement patient engagement and adherence programs to improve health outcomes.
- Utilize data analytics to identify adherence trends and develop targeted interventions.
- Work closely with healthcare providers, payers, and pharmaceutical partners to integrate adherence strategies into care models.
- Oversee the design and implementation of digital tools (e.g., mobile apps, SMS reminders, telehealth solutions) to support adherence.
- Manage and optimize patient communication channels, ensuring personalized and effective engagement.
- Track program performance using KPIs and adjust strategies accordingly.
- Ensure compliance with regulatory and privacy standards, including HIPAA.
- Collaborate with product development teams to refine adherence solutions based on patient feedback.
- Lead patient education initiatives to drive awareness and self-management.
- Support business growth by identifying new opportunities, partnerships, and revenue models.
Qualifications:
- Bachelor’s degree in Healthcare Administration, Public Health, Business, or a related field (Master’s preferred).
- 5 years of experience in patient adherence, healthcare operations, digital health, or related fields.
- Strong understanding of patient behavior, healthcare technology, and compliance frameworks.
- Experience working with healthcare providers, payers, or pharmaceutical companies.
- Familiarity with digital health tools, AI-driven patient engagement, and telehealth solutions.
- Excellent project management, analytical, and communication skills.
- Entrepreneurial mindset with the ability to thrive in a fast-paced startup environment.
What we offer
Total rewards package with compensation
Healthcare
Wellness
Disability coverage
401k match
EAP (Employee Assistance Program)
PTO (Paid Time off)
Holidays
