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Refund Specialist | Credit Balance Assistant

Centra Care
St. Cloud, MN Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Find your purpose as a Credit Balance Assistant with CentraCare! The Credit Balance Assistant analyzes posted transactions to determine why there is a credit balance and is responsible for accurate completion and resolution of potential credit balances for health plan payers and patients / guarantors. This position requires detailed analysis and critical thinking to determine what is necessary to correct the account. After review, if 1) a refund is appropriate to either patient / guarantor or insurance company, 2) a payment transfer is necessary, or 3) a reversal or correction of a contractual adjustment or an administrative adjustment is warranted, then the Credit Balance Assistant is responsible to correct the postings and / or refund the overpayment to the appropriate party.

Schedule :

  • Full-time 72 hours every 2 weeks
  • Mon-Thurs 7 : 30am-3 : 15pm & Fri 7 : 30am-3pm

Pay and Benefits :

  • Starting pay is $18.38 per hour; exact wage determined by years of related experience.
  • Pay range : $17.95-$26.94 per hour

  • Full time benefits : medical, dental, PTO, retirement, employee discounts and more!
  • Tuition reimbursement and college grant programs available
  • Qualifications :

  • Knowledge of health insurance, CPT codes, ICD Codes, Revenue Codes, claim form locators preferred.
  • 2 years Minimum of experience in healthcare accounts receivable needed to be successful..
  • Experience with analyzing Explanation of Benefits (EOB's / Remits) from various insurance companies / payers for hospital and / or clinic billing environment working with third party payers, billing, and terminology needed to be successful.
  • Demonstrated knowledge of healthcare billing and third party payer requirements.
  • Excellent communication skills and customer relations principles.
  • Possesses excellent organization and time management skills.
  • Experience with use of Microsoft Office applications and related healthcare systems and software.
  • Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.
  • CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO / AA employer.

    Salary : $18 - $27

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